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Customer Reviews

  • 4.7
  • 4.5
  • 4.6
  • 4.7
Josef Josef
Gray 55 L
naco
Super, velká spokojenost, ale kurwa proč mě nutíte psát sem nějaké hovadiny co mají hromadu písmenek
0
Dead On Arrival Dead On Arrival
Gray 20 L
Unsatisfied EU customer
The fridge arrived as a non working unit -completely DOA out of the box. After reading the manual thoroughly, I removed and checked the fuse: it looked good. To be absolutely sure, also checked the fuse with a multimeter - it was good. Reinstalled fuse. I also checked all cable connections, and also checked the voltage from the power adapter with multimeter -it feeds 14 V. The unit doesnt react to any input when on button pressed. At this stage I contacted Vevor support via their online chat. After waiting for over an hour, the chat session closed down on me. I tried to contact on chat again, after waiting for almost an hour it closed down. Now, I used the other suggested method to contact Vevor -emailing their support. I did so, describing what my problem was, and the steps I've taken to check fuse, voltage, connections etc -the message from Vevor support advised me to check the fuse. I wrote them again and repeated what I had done. Now, Vevor support asked me to record a video of the problem, and send it to them. I recorded a video of pressing the on button, checking the connections to fridge, the green light on power unit, and checking connection to power outlet. Now Vevor replied they will contact the supplier and Vevor will return to me in 1-3 days. When 3 more days had passed and no feedback from Vevor I emailed them again, repeating what the problems were, the steps ive taken, and asking them to please address this or if support cannot solve it, send me a working unit or refund me. Naturally the non working product can be returned if they wish. The answer from Vevor arrived today -they recommend me again to check the fuse so it is not blown, and to check that cables are connected... I am advised to "open the rear cover" of unit and check so no cables are loose or dropped! No instructions on how to perform this task of disassembling the fridge are supplied though. Are EU consumers advised to tamper with internal electronics? The experience as a Vevor customer is almost surreal so far.
Vevor Portable Car Freezer 15l Car Refrigerator 12v/24v Camping Fridge Freezer
1
Customer Service Reply: Dear customer,
Thank you for sharing this feedback with us.

We are very sorry to hear that you weren’t happy with your product.
We can see that you are already in contact with our Support Team, and we hope we’ll be able to find a satisfactory solution for you.

Have a great day,
Vevor Team
Korkmazer Aykan Korkmazer Aykan
Gray 30 L
Preis Leistung Sehr gut
Innenraum ist größer wie erwartet, Verkäufer reagiert schnell und ist fair.
0
Hans-Jörg Hennig Hans-Jörg Hennig
Blue & White 22 L
BuoQua 22L Autokühlschrank
Bin sehr zufrieden mit diesem Teil.Er Kühlt wirklich sehr schnell runter.Er ist sehr leise und kaum Wärme abgabe. Ich habe ihn im LKW da er auch für 24 Vollt geeignet ist. Sehr zu empfehlen.
0
Dr M Dr M
Blue & White 22 L
Good compromise for the car
Don't be fooled by "cool boxes" - they do not work unless there is a proper refrigeration unit inside (like this item)- which makes it a bit heavy. Reasonable room inside for food and drinks - a bottle of wine fits sideways. Cools quickly and is quiet. I keep it on maximum cool for best effect. This size is really a day tripper unit for a couple/small family. Put a couple of freezer packs inside from your home fridge to keep things cool when switched off. Handy light and drain plug. Anti tamper touch controls are a bit fiddly. You will need a much bigger fridge for a stay away/larger family.
0
Aidan N1 Aidan N1
Gray 55 L
Expensive but worth it
I use it as a second fridge (sometimes freezer) at home or in the garden and as the main fridge in our VW Cali (operating in economy mode using the leisure battery). Worth the spend especially travelling in Spain in June/ July, knowing there was always adequate drinks and fresh food. Only very slightly negative is a small amount of water / condensation collects in the bottom and needs to be cleaned out every few (3 or so) weeks. Just takes a couple of minutes.
1
Phil Simmons Phil Simmons
Gray 30 L
Excellent piece of kit
Really good piece of kit keeps everything nice and fresh also doesn’t run the leisure battery down in my van
0
Coco Coco
Gray 20 L
Mr
This freezer is brilliant, does exactly what I need it for and would highly recommend it, excellent value
0
fotoklik fotoklik
Gray 45 L
damage
The shipment arrived with the damage shown in the picture. Filed a complaint and now I'm waiting for the seller's response.
Vevor Portable Car Freezer 15l Car Refrigerator 12v/24v Camping Fridge Freezer Vevor Portable Car Freezer 15l Car Refrigerator 12v/24v Camping Fridge Freezer Vevor Portable Car Freezer 15l Car Refrigerator 12v/24v Camping Fridge Freezer Vevor Portable Car Freezer 15l Car Refrigerator 12v/24v Camping Fridge Freezer
1
Customer Service Reply: Dear customer,
Thank you for sharing this feedback with us.

We are very sorry to hear that you weren’t happy with your product.
We can see that you are already in contact with our Support Team, and we hope we’ll be able to find a satisfactory solution for you.

Have a great day,
Vevor Team
Paolo Tamagni Pontenure Piacenza Paolo Tamagni Pontenure Piacenza
Gray 36 L
Ottimo frigor
Va bene per adesso, appena preso, e vedremo più avanti le performance...
0

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