I got this after being diagnosed with Meibomian Gland Dysfunction to massage my tear ducts. I was very surprised at how good it is and how relaxing to use. I bought one for my mum for Christmas and she also loves it. The remote control is very useful. I wish it had more inbuilt music tracks but that is all. I have used it every day since buying it, sometimes twice. I really look forward to my 15 minutes of relaxation therapy each day and it's great for getting rid of puffy eyes in the morning.