All
Account

Shipping Policy

Note: Influenced by the COVID-19, cargo delivery time cannot be guaranteed and may be longer than scheduled! Thanks for your understanding!

Shipping Fee

All the products are free shipping now, except for Iceland, North Macedonia, Norway, Finland, Estonia, Latvia, Liechtenstein, Monaco, Bulgaria, Switzerland, Greece, Romania. Such remote places need additional shipping fees but with no customs fees.

*If the delivery address belongs to one of the following remote areas, the package cannot be delivered successfully by the courier.

Region Shipping Fee
Iceland, North Macedonia, Norway, Finland, Estonia, Latvia, Liechtenstein, Monaco, Bulgaria, Switzerland, Greece, Romania. Extra shipping fee (see order page)
Other Areas Free

Shipping Time

Delivery Days: 2-6 Business Days (More Time and Extra Fee for * Heavy and Oversized products)
Processing Time: 1-2 Business Day
SHIP FROM Jenec & Boulevard

* Oversized product: more than 150 cm in length or more than 300 cm in girth. Heavy product: more than 30 kg in net weight.

Note: If the delivery address belongs to one of the following remote areas, the package cannot be delivered successfully by the courier.

Country City Postal code
Ireland Templeogue D6WPK82
France Saint-Yrieix-la-Perche 87500
Poland Warsaw 04-847
Switzerland Binningen 4102
Switzerland Attalens 1616
Switzerland St-Germain (Savièse) 1965
Norway Ørsta 6150
Norway Oslo 0264
Norway Hellvik 4375

About Order Modification

Once your payment is completed, please inform us by phone or e-mail if any modification is needed before we dispatch your package. Otherwise, the customer will be responsible for all extra fees caused by the modification.

44-330-175-5511 Monday to Friday, 08:00-16:00, GMT+1