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Customer Reviews

  • 4.7
  • 4.5
  • 4.6
  • 4.7
Lee smith Lee smith
Hand rail
Just exactly what I was looking for and at a great price. It's a simple elegant design and will be perfect to fit in with the garden design stepping from decking down to patio
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Platty Platty
Does the job
Easy to fit and makes getting in and out of the house easier and safer for my wife.
0
Paul Williamson Paul Williamson
Hand rail
Little movement due to only one leg but it suits our decking
2-Step Handrail Single Post Handrail Round Metal Handrail for Stairs Aluminum
0
john downing john downing
Just the job
For a single step off a narrow drive, this does not overhang on the drive at all. Very pleased.
0
Miller136 Miller136
Very sturdy
A very sturdy handrail. Installation was easy, but the rail just misses 5 stars because the drill supplied was the square shank type (see photo) which will not fit the standard DIY drill with a hammer option. Luckily I already had a similar bit with a suitable shank. Apart from that I was very pleased with the rail.
2-Step Handrail Single Post Handrail Round Metal Handrail for Stairs Aluminum 2-Step Handrail Single Post Handrail Round Metal Handrail for Stairs Aluminum
0
LAMBERT LAMBERT
Great space saving design
Fitted for my Dad to get in and out of his front door. A large handrail would have taken up too much room and this has been great.
0
Chris Wright Chris Wright
Not very good responses to problem
The quality of the item was good other than a chip on the top of the rail, Customer services took weeks to reply. They don't bother looking at their Facebook page, Quite poor really. I can dab a little black paint on it fortunately but would not buy a big item from these are they are poor responding to issues, they just ignore you!
2-Step Handrail Single Post Handrail Round Metal Handrail for Stairs Aluminum
0
Customer Service Reply: Hi Chris,
Thank you for sharing this feedback with us.
I’m very sorry to hear that you weren’t happy with your product.
I can see that you are already in contact with our Support Team, and I hope we’ll be able to find a satisfactory solution for you.
Have a great day,
Vevor Team
Dennis Dennis
Excellent product support
This is an update to my earlier review.The unit itself is sturdy and a necessary addition to ensure safe usage of the steps in and out of our house. But, the unit was shipped without the necessary installation hardware. Without these, it was impossible to secure the handrail to the step or attach the upper handrail to the vertical section.I contacted the seller and asked for them to expedite the small package of installation parts to me ASAP. Their follow through was fast and thorough. After a couple of email exchanges, they quickly shipped me a replacement bag of screws and attachments.I was very please with the assistance I received. They were responsive and fixed the problem quickly.This was the second railing I ordered, both are a great safety addition to our home. Thanks for the support from the vendor, much appreciated. I highly recommend this product.
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Carolyn Bang Carolyn Bang
Beautiful and functional Perfect
I love this My.balance is compromised and this is perfect. My front porch is small, so I needed a railing that wouldn_ take up much space. Plus this has an artsy look to it that I appreciate. If you_e looking for a railing to support a lot of weight this is not for you, but if you want a stylish minimalist designed railing for balance assistance. This is the one. Well made and solid. Perfect
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