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VEVOR 51" 1300MM Manual Cold Roll Laminator Vinyl Photo Film Mounting Laminating Machine Cold Roll Laminating Machine

Customer Reviews for VEVOR 51" 1300MM Manual Cold Roll Laminator Vinyl Photo Film Mounting Laminating Machine Cold Roll Laminating Machine

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272 Reviews
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Verified Purchase
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SweetK SweetK
Customer
65 cm
Knob arrived broken, A million tickets of 'service' later, I still can't get a knob to adjust the roller tension and use this item. The whole thing is sitting around holding down the table, unused because they use bots for customer service and won't ship a replacement knob to make it functional. Don't even think about asking for customer service to reach out. It won't happen. You'll end up with a $100 paperweight, just like me.
1 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Sign from Above Sign from Above
Delivered
75 cm
Never delivered to my address. It apparently sat at an undisclosed UPS waypoint, whatever that is, for a specific number of days before being return to the shipper. Tracking does not show-up on the UPS website. Hope I get a refund.
0 people found this helpful
Customer Service Reply: Dear valued customer, we hope this message finds you well. We are writing to inform you that following our recent discussions and the agreement reached, we have completed the necessary actions to address your concerns. We sincerely apologize for any inconvenience or frustration this situation may have caused you. Your satisfaction is incredibly important to us, and we are committed to making things right.

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