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VEVOR Car Refrigerator, 12 Volt Car Refrigerator Fridge, 30 L Single Zone Portable Freezer with Wheels and Handle, -4℉-68℉, 12/24V DC and 100-240V AC Compressor Cooler for Outdoor, Camping

Customer Reviews for VEVOR Car Refrigerator, 12 Volt Car Refrigerator Fridge, 30 L Single Zone Portable Freezer with Wheels and Handle, -4℉-68℉, 12/24V DC and 100-240V AC Compressor Cooler for Outdoor, Camping

30L

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Mustafa KILIC Mustafa KILIC
Issue
I wanted to return this product, but I couldn't find anyone to contact. The seller is not responding, and I didn't like the product.
2 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Ragot claude Ragot claude
Monsieur
35L
Bonjour, je ne peux vous laisser un commentaire pour l'instant, car votre produit ne sera utilisé que le mois prochain au Sénégal. Tous mes vœux pour 2026.
0 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
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Begat Begat
Déjà en panne
35L
En panne après 8 jours de l achat..... Pour l instant j attend un retour sérieux du sav ....
0 people found this helpful
Customer Service Reply: Nous avons constaté que le problème que vous avez signalé a été résolu par courriel. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter.
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Derbias Sophie Derbias Sophie
A fuir !!!!
15L
Très mécontente de cet achat car produit défectueux à la mise en marche, il n’a jamais fonctionné. J’ai contacté le service client qui est très compliqué à avoir, impossible de parler à quelqu’un par téléphone pour leur faire part du problème. Le seul moyen de communication est une messagerie interne qui est sûrement géré par l’IA. On vous demande de joindre des photos dans un certain format sinon vous ne pouvez pas les transférer. Quand vous demandez un remboursement contre renvoi du produit, la proposition faite est un remboursement de 20€ pour un produit qui m’en a couté 126€. Ils vous proposent de vous envoyer les pièces défaillantes, ce qui implique d être en mesure de démonter le produit et de s’y connaître un minimum, ce qui n’est pas mon cas. Très déçue de cet achat , je ne conseille absolument pas ce site dont le service client n’est pas à la hauteur.
1 people found this helpful
Customer Service Reply: Nous avons bien reçu votre ticket concernant ce problème et nous sommes en contact permanent avec vous à ce sujet. Nous vous avons fourni une solution par e-mail et attendons vos commentaires. Soyez assuré que nous continuerons à vous contacter jusqu'à la résolution complète du problème. Veuillez consulter les réponses aux tickets et les alertes par e-mail.
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Ruud Stallinga Ruud Stallinga
Bedrogen, misleidende reclame
55L
Goedkoop is duurkoop. Geen batterij ( wel in de advertentie) geen aparte gescheiden temperatuurregeling voor vriesgedeelte. Beter wat meer betalen. Dit product is beperkt te gebruiken.
1 people found this helpful
Customer Service Reply: Hallo! Het spijt ons te horen dat u zich zorgen maakt over het feit dat het product niet aan de beschrijving voldoet. We maken een ticket aan om zo snel mogelijk contact met u op te nemen. Als we afwijkingen met de beschrijving vinden, lossen we die direct op. We nemen per e-mail contact met u op. Controleer uw inbox.
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Matthijs Raupp Matthijs Raupp
Klantenservice heel slecht
15L
klantenservice is heel slecht word van alles beloofd maar niks waar gemaakt
0 people found this helpful
Customer Service Reply: Hallo! Het spijt ons enorm dat u een teleurstellende ervaring heeft gehad met onze aftersales en klantenservice. We nemen uw feedback serieus. We zullen uw zorgen onmiddellijk doorgeven aan onze klantenservice en aftersalesteams om verbeteringen door te voeren. Hartelijk dank dat u uw mening geeft. Uw feedback is essentieel om ons te helpen dit probleem op te lossen en het beter te doen. Vergeet ook niet dat u contact kunt opnemen met onze livechat of onze e-mailklantenservice om u te helpen!
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Wouldn’t accept return, won’t purchase from ag Wouldn’t accept return, won’t purchase from ag
Fridge too loud
Fridge was too loud, unfortunately they would only offer $50 credit instead of accepting return even though it was only 10 days since purchase. I was going to try another model, but stuck with this one. Will not purchase from vevor again. Buyer beware even though they say you are able to return.
0 people found this helpful
Customer Service Reply: "Hi there! We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Also,we have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again. "
Zoltan Sajben Zoltan Sajben
Yo
15L
Ordered this 15L car refrigerator on Aug 13, 2025 20:56:43 Received on Aug 18 , After we open the shipping box and start testing I recognize rattling and bubbleing nose , what is really not comfortable when you going to sleep , Contacted customer service, but no customer service after 7 days , then try contacting chat , That was a joke , empty promises , priority respond bla bla bla , then they says : thats normal sound , yeah try to sleep next of that rattling bubbleing fridge, good luck with!!!!!
1 people found this helpful
Customer Service Reply: Hi, so sorry to hear our product gave you trouble—we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast!
RICHARD RICHARD
Ne fonctionne pas
40L
Malheureusement produit acheté pour camping cet été, réceptionné 10 jours avant le départ et ne fonctionne pas. Le moteur du frigo ne se déclenche pas. Des pièces de remplacement doivent m'être transmises mais n'en dispose toujours pas.
0 people found this helpful
Customer Service Reply: Nous avons constaté que le problème que vous avez signalé a été résolu par e-mail. Nous sommes ravis que votre problème ait été traité rapidement. Pour toute question, n'hésitez pas à nous recontacter.
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ciprian padure ciprian padure
nu am avut noroc de el. bad luck for me all the way thru
55L
I was very happy with this purchase as i live in a trailer. This for me was absolutrlly necessary. But it wasnt meant to be. First, the delivery toock longer than expected and agreed. Second, was delivered to a wrong adress, 3 miles away ftom me. I could not understsnd how UPS could do such a big mistake but, was in Romania, so thing herr goes wrong all the way. Totslly dissapointed by UPS. i dont undetstsnd how nobody noticed it was not drlivered to ME, who paid fr it. Lucky me, it was a nice person who got it by mistske, and she called me. Snd thats another thing i dont understand. Hiw that person had my phone number as there no info with my details on the box. I uspect something fishy between the drlivery guy and yhat lady. Anyways, the frifge was also unboxed, which also was fishy from my pov. Agsin anyways i toock it. I went home and test the fridge. Ive let it to eork for like 10 minutes and it frlt like is cooling a bit. Then i was on a ttip for 3 days. When i got back, ive bouth food for 3 days and put the ftidge on for hours and hours at 5degrees crlsius but the ftidge wouldnt go down than a bit of cooling on the bottom. Just a bit. . Ive paired it witth ANKER SOLIX C 1000 which is a great piece of battety inverter for 24 hours but in vain. I coulfnt call it even cooling cause it was just a bit at the bottom.. Obviously i contacted client service and after like more than 2 werks and around 40 emails sent to every possible person that could help me and aknowledge my issue, i finnally got a refund. First i wanted a rerplace but then when i saw it takes sooo long to get a resolution, and thinking i have to wait again for god knows how long, and the chance to be drlivered to a wrong adress as before, i accepted a refund, and i got it. So for me, this transaction was awefull. I admit i got the ptoduct, i also admit yhat was not delivered to ME. i admit aswerll that bad things can happen, but with yhis trsnsaction was only bad thngs. The only good thing is that i got my money back. Fir all this the stars i give are low, very low. But how can i give good stars ? For what ? I cant.
1 people found this helpful
Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.

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