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VEVOR 400W Electric Wire Stripping Machine, 1.5-38mm Portable Automatic Wire Stripper, Cable Benchtop Wire Stripping Machine with 10 Blades for Scrap Copper Recycling

Customer Reviews for VEVOR 400W Electric Wire Stripping Machine, 1.5-38mm Portable Automatic Wire Stripper, Cable Benchtop Wire Stripping Machine with 10 Blades for Scrap Copper Recycling

Customer Reviews

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Jason munson Jason munson
Master electrician
Arrived broken during shipping. I bought the coverage to cover damage in transit. That did jack all for me. They never got back to me about my return inquiry. Don't buy it from here. It's a great stripper that many of my fellow electricians use. Direct from vevors site is a waste of time and money.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Miguel Miguel
“La guía no centra bien el cable fino”
180W
La máquina funciona con cable grueso, pero el problema real aparece con cable fino flexible doméstico de 1,5 mm, precisamente uno de los diámetros que ustedes anuncian como compatibles. El cable se desplaza lateralmente antes de llegar a los rodillos y la cuchilla no queda centrada. El problema no es el motor ni la cuchilla, sino claramente el sistema de guiado previo. He visto que otros usuarios tienen exactamente el mismo problema. Si una máquina anuncia compatibilidad desde 1,5 mm, debería incluir un sistema de guiado eficaz para mantener el cable centrado antes de los rodillos, especialmente en cable fino flexible real y no solo en cable rígido de demostración. He contactado por soporte y WhatsApp y sigo esperando una explicación clara sobre: * posición correcta de la guía * posible pieza adicional * o solución oficial para cable fino flexible.
0 people found this helpful
Customer Service Reply: Hemos recibido su solicitud de soporte sobre este problema. Nuestro equipo de atención al cliente le dará seguimiento en un plazo de 24 horas y continuará ayudándole hasta que se resuelva por completo. Por favor, esté atento a las respuestas a su solicitud y a las notificaciones por correo electrónico.
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Jared Jared
Mr
My product is not performing properly and I'm still waiting for a refund and a timely response .
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Liam Eager Liam Eager
It never worked ???
370W
I sent a video of the stripper not coming on it tried to for a micro second and cut out your response has been so disappointing. I mean I got one message asking me to check if the stop button came away???? I'm an electrician I've checked it all without actually opening up the machine as I don't want to be blamed on breaking a warranty
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Gee Gee
Bad product
Dont waest your money
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Filipe Filipe
Nul
750W
Machine de merde , les roulettes de coupe et les guides ne sont pas bien aligné les coupes se font donc mal et le dénudage est donc très compliqué et long , pour le prix je suis vraiment très déçu. J'ai signalé le problème a ce site vendeur sans raiponce. Je suis énervé ,n'achète pas cette machine vous jeté votre argent à la poubelle.
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Roy Gilmore Roy Gilmore
Mr
750W
Hasn't worked right since it arrived, no manual, so trying to get it right is a pain.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Daniel Daniel
Nunca llego el producto
180W
Lo que tengo que comentar es que nunca llegó el pedido Y si no reclamo no me devuelven el dinero Por mi parte mala gestión con el tema de los envíos No lo recomendaría a nadie comprar aquí
0 people found this helpful
Customer Service Reply: Hemos notado que el problema que reportó se resolvió mediante comunicación por correo electrónico. Nos complace que su problema se haya atendido con prontitud. Si tiene alguna otra consulta, no dude en contactarnos nuevamente. Asimismo, le pedimos disculpas por la experiencia logística insatisfactoria que tuvo. Hemos tomado nota de este problema y lo comunicaremos a nuestro socio logístico para optimizar el proceso de entrega. Gracias por sus comentarios, que nos ayudan a mejorar nuestros servicios.
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Gert Gert
gemengde tevredenheid
1.5-25mm Grey
Ik ben begonnen met de dikke kabels omdat ik hiervan slechts enkele meters had, en daar geen probleem. Dan werkt het toestel zelfs heel goed en door de zwengel te vervangen door de boormachine werkt het ook nog eens supersnel => dus tot hiertoe héél tevreden. Voor het verwijderen van de bescherming, het omhulsel van de 3G-, 4G-, of 5G-2.5 kabels ook geen enkel probleem, die kabels zijn dan ook 9 tot 11mm dik. Maar wanneer ik de 1,7mm-kabels (in theorie 1,5mm) wou strippen, waarvan ik een grote hoeveelheid heb, begonnen de problemen. De kabel loopt ALTIJD naast het mes. Ik kon bij elke poging slechts 2 à 3 cm snijden, en dan loopt de kabel scheef, naast het mes. Het mes is nog scherp, maar staat een klein beetje uit center. De tandwielen zijn ok, maar voor die dunne kabel (met buitenzijde zelfs 3,2mm) zijn ze niet conisch genoeg => voor dunne kabels is dit toestel dus totaal ongeschikt en krijgt het zelfs niet één ster ... Een geluk dat ik een test deed op kortere stukken kabel. Stel je voor dat ik eerst in totaal enkele honderden meters, 3G-, 4G- of 5G-kabels had ontmantelt, om nadien de binnenkabels te strippen om tot de constatatie te komen dat al het werk van buitenkant strippen nutteloos was geweest ... !?
2 people found this helpful
Customer Service Reply: We hebben een ticket voor u aangemaakt om dit probleem op te volgen. Ons klantenserviceteam neemt per e-mail contact met u op en houdt u op de hoogte totdat het probleem is opgelost. Controleer uw inbox zo snel mogelijk op onze berichten.
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Eddie weed Eddie weed
Cust
Disappointed doesn't do the job as advertised
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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