I was a butcher and used the full sized machine and realised what a magnificent m/c it is.I was really looking forward to using it. So can you imagine my disappointment, not being able to use it on the day it was required. I had got turkey, gammon and ham and was looking forward to packing all my meat into boxes and putting them in the fridge.For this reason alone I feel I am entitled to compensation for this very long delay; before it could be used.Mr John Stevenson Derby