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VEVOR Murphy Mounting Wall Springs Mechanism Heavy Duty Support Hardware DIY Kit for Queen Twin Size Bed (Horizontal), White

Customer Reviews for VEVOR Murphy Mounting Wall Springs Mechanism Heavy Duty Support Hardware DIY Kit for Queen Twin Size Bed (Horizontal), White

Side-Flip Bed Hinge

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Quebecois Quebecois
DYI Murphy
Front-Flip Bed Hinge
This artifact is sturdier than it looks, easily lifts the bed without any trouble. Only downside is I had to wait until it arrived to know full measurements, and the instructions are not that pristine clear as they should, luckily my wife quickly find out the proper way of installing them. She also found them in the internet and we received the package as promised. Definitively will buy them again for next murphybed we assemble...
1 people found this helpful
Diane & Bruce Diane & Bruce
Murphy mounting wall springs
Front-Flip Bed Hinge
The mechanisms are great!!! The equipment/brackets and braces work fabulously!!! It would be nice if whomever made this set would sit down and write down the directions of how it goes together!!! The pictures in the manual DO NOT explain everything. Good thing my husband is so mechanically inclined that he was able to figure it all out and put if together!!! The bed works wonderfully and is easy to pull down and put back up. The setup was difficult but the end result is wonderful!
3 people found this helpful
BK BK
M
Front-Flip Bed Hinge
We bought this for the first time building a Murphy Bed. The instructions were a little vague but we got through it. This worked great for our Murphy bed even though our bed is very heavy and made of solid wood. It is very sturdy part. We would buy again.
0 people found this helpful
Tara Schultz Tara Schultz
Owner
Front-Flip Bed Hinge
These new brackets are horrible to install. Go back to the old ones. When you try to install them they fall off the brackets. Horrible new design . If i could review a negative star i would.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Lee Lee
Oh So disappointed
Side-Flip Bed Hinge
Package came , No directions or plans or material list, so totally useless to a novice like me. I do not know how to use these parts and what I will need to finish this project. Would love more help.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing these issues. We’re sorry for the trouble caused. For more help, check our online "Contact Us" page, located in the bottom navigation bar. Through this, submit a ticket for unresolved problems, and our after-sales team will assist quickly. We appreciate your understanding.
Nick Nick
Incomplete description and no spares available
Side-Flip Bed Hinge
The description mentions it should uphold until 250kg. This seems to be not the case in reality. I contacted support to ask for stronger springs as a replacement part to mount, but I even couldn't get an answer from the support team on which spring constant is used in the current product. Disappointing service with no to the point answers! Pity.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Susanne Susanne
Bad instructions
Front-Flip Bed Hinge
The instructions are useless. It doesn’t give you any guidance or meassurements. Was promised by thier Customer service that I would get instructions incl measurements/templates, but they never did. Ended up complaining so much that they refunded the money and stopped the “service”. So now I have 12 kg of scrap laying around.
0 people found this helpful
Customer Service Reply: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.

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