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VEVOR 1.5-20mm Copper Wire Stripping Machine 1 blade Cable Stripper Scrap Metal Recycle Wire Stripping Tool Manual & Semi-automatic Red

Customer Reviews for VEVOR 1.5-20mm Copper Wire Stripping Machine 1 blade Cable Stripper Scrap Metal Recycle Wire Stripping Tool Manual & Semi-automatic Red

Customer Reviews

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fab fab
fonctionne tres bien
fonctionne tres bien pour le moment fonctionne tres bien pour le moment fonctionne tres bien pour le moment
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regis regis
faure
750W
faure 2
bonjour, Machine bien livrée mais Il manque la piéce 3 , panneau entrant transparent.
0 people found this helpful
Customer Service Reply: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.
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Rick Montgomery Rick Montgomery
Don’t buy for stranded wire
I purchased this thinking I’ll be able to strip a whole bunch of extension cords. But it won’t cut the insulation it just rolls out from underneath the knife. Haven’t tried solid wire yet but in NFG for 14 gauge cab tire.
0 people found this helpful
Customer Service Reply: We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved—please monitor ticket replies and email alerts.
Cruz Cruz
Doesn’t wirk
1.5-40mm w/ Scale
Don’t work half the time it’s just annoying
0 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Flechet Flechet
Endommager
370W
La machine est arrivée endommagé, Et il est impossible de se faire rembourser ou de changer la machine. Déçu du service après-vente, les chances que je rachète chez VEVOR sont mince
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Troy Easter Troy Easter
Mr
1.5-40mm w/ Scale
This product was defective upon receiving it. I do not know if this is the case for alot of these items. The quality is sub par for sure. Feeding bracket did not line up with blade or even the gears to pull it through. It was always crooked when fed through.
0 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
O O
Electrician
Had issue where original order got lost in shipping, instead of being able to call and talk to someone on the phone I had to talk to AI over text. They made me wait for 2 weeks past estimated delivery date to address the shipping issue. Instead of just sending another one they gave me a refund and made me buy another one which was more expensive than the original order because I lost my welcome discount. After I ordered the second one it took a lot of adjusting to get it to work correctly and is still mediocre. - Customer service sucks - Product works alright but is mediocre at best
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Customer Service Reply: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Denny Legg Denny Legg
Wire stripping machine
Have not used. Also no operating manual or parts list. Wrong replacement blades shown as also to buy and can’t find replacement blades on site
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Frank Hohmann Frank Hohmann
. Mr. Frank
. Mr. Frank 1 . Mr. Frank 1 . Mr. Frank 1
item delivered damaged unable to use return for refund
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Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Sand Sand
Mr
This machine either blew the capacitors or the motor went to earth after 4 hours of light work, emailed supplier no response. Very disappointed but needed to completed job so had to order and buy another, The second one worked great but still cost me double. No support chasing spares or warranty
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Customer Service Reply: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.

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