I received this product yesterday afternoon and got it assembled. Had to use a rubber mallet to tap the head dorm on the pole to align the holes to get the bolt in, tightened nicely. Got right to work on the huge oak tree in my front yard. Cut out many dead limbs 3 to over 6 in diameter. Some 20 feet or more from the ground. Learned to extend the lower larger segments of the pole first because they are sturdier. I am a woman of post retirement age with minimal upper body strength and arthritis everywhere. I wouldn_ say it was easy, but doable, and very satisfying to accomplish this on my own. And I think the tree would thank me for restoring its beauty. This saw has many projects ahead, pine tree, many palms and 2 more oaks. I read in several reviews that it came with a pruning head, mine did not. Came as pictured and described. Paid for itself in one afternoon.