Came quicker than anticipated, was going to originally send back as it comes with a Chinese Plug but managed to get hold of an adaptor, Included USB stick (128megs) comes with UK and Chinese Manuals but the included software didn't want to work with my Win10 PC, luckily I managed to scan the QR code on the instruction leaflet and download an Android app (Also works on IOS) to program my messages in.Note, if the power cable is on the wrong side for you, you can flip the display upside down whilst programming it, it should run ok..I'll give a proper review when I've used it for a few days.