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VEVOR 25.5" 650MM Manual Cold Roll Laminator Vinyl Photo Film Mounting Laminating Machine Cold Roll Laminating Machine

Customer Reviews for VEVOR 25.5" 650MM Manual Cold Roll Laminator Vinyl Photo Film Mounting Laminating Machine Cold Roll Laminating Machine

65 cm

Customer Reviews

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261 Reviews
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Chicago Chicago
broken in shipping but fixable if I can reach the company
65 cm
One of the handles was broken on delivery but I want to just replace the handle. Going to see if that is possible but it is out of China otherwise the machine looks good.
0 people found this helpful
Ch*** Ch***
Good but could be improved
75 cm
Amazing value for money, easy to use BUT needs markers on the turning knobs so that you can a) ensure the thickness between the roller is the same at both ends and 2) you can set the thickness of what goes through the roller.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
steve steve
Order Number:26080300942421098507
Great product. Quick shipping. But expect at least one of the knobs to be broken. It is written in most reviews. Learn how to fix your packaging and this will be 5 stars. Fix the packaging it not hard. Other than that great product.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Ihor Ihor
WallPrintCraft OÜ
100 cm
WallPrintCraft OÜ  1 WallPrintCraft OÜ  1
This is a failure. There is a lot of space after the silicone roller. Each time the paper or lamination clings, twists down. Spoils products. I do not advise buying.
6 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Indy Fairgrounds Sign Shop Indy Fairgrounds Sign Shop
Sign Shop Coordinator
Sign Shop Coordinator 1 Sign Shop Coordinator 1
The Machine arrived with a tightening knob shattered, the pieces bouncing around loosely in the box and cutting into the rubber of the wheel. With the extra money paid for shipping insurance, VEVOR failed to deliver any replacement parts and failed to deliver a replacement. Do not purchase from them if you can avoid it. The quality isn't there and they can't be bothered to fix their own mistakes even when you go through the trouble of paying for the add on insurance.
0 people found this helpful
Customer Service Reply: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Mehis Mehis
Mr
100 cm
Mr 3 Mr 3 Mr 3 Mr 3 Mr 3
Unfortunately, the goods arrived with defects, very dirty, etc. :(
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Ruben Ruben
Muy util
100 cm
Muy util para lo que es. Le falta solo un soporte para el Rollo. Del resto bueno
1 people found this helpful
Customer Service Reply: ¡Hola! Agradecemos mucho que compartas tu experiencia de compra con nosotros. Nos ayuda a mejorar. ¡Gracias de nuevo por tus valiosos comentarios!
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SweetK SweetK
Customer
65 cm
Knob arrived broken, A million tickets of 'service' later, I still can't get a knob to adjust the roller tension and use this item. The whole thing is sitting around holding down the table, unused because they use bots for customer service and won't ship a replacement knob to make it functional. Don't even think about asking for customer service to reach out. It won't happen. You'll end up with a $100 paperweight, just like me.
1 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Jose Jose
Regulera
100 cm
No es una maquina profesional ni mucho menos, si quieres hacer algunos trabajos en casa para el cole igual te puede servir.
0 people found this helpful
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Khawar Awan Khawar Awan
Owner The UPS Store
Absolutely ridiculous quality, the laminator came in broken. I reach out to customer service asking to send the broker part. They told me that the part is on the way, and now it's been 3 months. I did not receive the broken part yet.
0 people found this helpful
Customer Service Reply: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.

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