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VEVOR 500 Sets 1.25 inch 32mm Pin Back Button Parts, DIY Round Button Badge Parts, Set Includes Metal Top, Plastic/Metal Button, Clear Film, and Blank Paper For Gifts Presents, Machine NOT Included

Customer Reviews for VEVOR 500 Sets 1.25 inch 32mm Pin Back Button Parts, DIY Round Button Badge Parts, Set Includes Metal Top, Plastic/Metal Button, Clear Film, and Blank Paper For Gifts Presents, Machine NOT Included

32 mm

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Ramón Blanco Martínez Ramón Blanco Martínez
Genial buena calidad a buen precio.
32 mm
Genial buena calidad a buen precio. Debería poderse elegir entre plástico o metal. De todas formas merece la pena la compra y volveré a repetir.
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MagGau MagGau
Good, not great for Vevor machine
32 mm
All good but the metal ones doesn't work well with my Vevor machine (the black one with 35 and 58mm). They have a really good customer service, that why I don't give a real bad review. They couldn't help me as it is the machine itself that do that (apparently "normal" but... definitaly not true !) So just be careful with that :)
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Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
mamen_br mamen_br
Complicado devolver
32 mm
Me confundí de medidas y Me está resultando difícil proceder a la devolución. No hay claridad en el proceso.
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Customer Service Reply: ¡Hola! Lamentamos mucho saber que tuvo una experiencia decepcionante con nuestro servicio de posventa y atención al cliente; nos tomamos muy en serio sus comentarios. Muchas gracias por compartir su opinión: sus observaciones son fundamentales para ayudarnos a solucionar esto y mejorar. Hemos notado que el problema que reportó ya se ha resuelto a través de la comunicación por correo electrónico. Nos complace saber que su caso se atendió con prontitud. Si tiene alguna otra consulta, no dude en ponerse en contacto con nosotros nuevamente.
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Christian Boulestin Christian Boulestin
Défaut dans la commande
32 mm
Suite a l'utilisation de ma commande il me manque 100 fonds en metal (400 au lieu de 500) pouvez faire quelque chose pour moi merci de votre réponse
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Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Audrey Martinez Audrey Martinez
Supplies are good, but useless without working machine
32 mm
I have the supplies but Vevor has not been willing to replace the faulty machine they delivered.
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Customer Service Reply: Thank you for your patience and cooperation throughout this process. We are pleased to inform you that we have reached a mutual agreement regarding your recent concern. We sincerely apologize for any inconvenience this may have caused and appreciate your understanding. Your satisfaction is our top priority, and we are committed to ensuring that you have a positive experience with our service.
Raquel Raquel
Insignias
32 mm
Las que tienen la parte trasera de plástico quedan muy bien, pero las que tiene la parte trasera ade acero quedan sueltas, no quedan bien, incluso usando el aro supletorio.
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Customer Service Reply: Hemos creado un ticket para que podamos dar seguimiento a este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le informará sobre las novedades hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
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Makayla McGuire Makayla McGuire
I’m sure it’d be great if I ever received it
32 mm
My package was never delivered.
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Customer Service Reply: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
J. J.
Plastic works great. Metal is loose and essentially unusable.
32 mm
Plastic backings: 10/10 - Work just as intended, no issues. Metal Backings: 0/10 horrible. - If I could give this a -10 out of 10, I would. They leave a massive gap between the shell and backing, causing the pin to roll around on itself which makes it near impossible to pin without it denting the backing or poking yourself. You wind up with buttons that sound like jingling keys with safety pins that slide and glide so badly under the backing it makes the button completely unusable. This doesn't happen with the 25mm metal backings, they seem to have a built in extra metal piece to prevent this exact thing from happening, which I don't understand why it wasn't applied to these and the 58mm as well. Absolute garbage.
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Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
RYan RYan
mr
32 mm
lost in post then redirected missed sales
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Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Cassandra Cassandra
Sent a broken machine, so can't use these
32 mm
I had bought these extra blanks to use with the button maker I was ordering. They sent me a broken, used and rusted machine that didn't match the product photos. I can't use these button blanks because the machine they send me is garbage. They refuse to refund, taking two weeks to even reply with no help. I had faith that Vevor would swap my machine with what I had actually ordered, but that faith was misplaced. I have a feeling that they knew what they were doing when they send me this trash and I will now take it up with my bank from now on. I write all of this to warn others, it is a common happening that Vevor sends broken or wrong items and dodges any return request. It is common knowledge enough that customers often buy through third parties to avoid this scam! I spend a lot on button blanks in a year, so I am unwilling to have this sort of thing happen to me again. I for one, will actively avoid any company even related to the Vevor Company from now on. Please be carefull!!
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Customer Service Reply: Thank you for bringing your concerns to our attention. We sincerely apologize for any inconvenience you have experienced. Please be assured that your case is currently under review, and we are actively working on finding a solution that will meet your needs and expectations. During this time, we kindly ask you to keep an eye on your ticket updates and/or your email inbox.

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