I discovered how to use this product by contacting the seller and I was very happy with the video I received. I was relieved when I found out I was using it the right way :)So I_e had this item for a little bit over 2 weeks I think, long enough for me to get a chance to dice a variety of veggies. I already diced potatoes, onion, Serrano peppers, and tomatoes and I_ very very happy with how fast and easy it has made my life! I have tried different products in the past and they were okay but this one was the best one so far. The reason why I bought this dicer to begin with is that I sell food at my husbands job. I prepare everything at night and when I don_ have a chance to prep at night I do it in the morning and I don_ have to wake up earlier because it only takes me 10 minutes to make pico de Gallo AND dice potatoes!! The cleaning is easy, I use a brush I got at dollar tree just to make it faster and save water too, but you can just use water pressure. I totally recommend this item!