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VEVOR Ultrasonic Cleaner, 15L Professional 360W Cleaning Machine with Timer & Heater, 40kHz Digital Ultrasonic Cleaner with Basket for Watch Glasses Jewelry Retainer Industrial Parts Tools

Customer Reviews for VEVOR Ultrasonic Cleaner, 15L Professional 360W Cleaning Machine with Timer & Heater, 40kHz Digital Ultrasonic Cleaner with Basket for Watch Glasses Jewelry Retainer Industrial Parts Tools

15 L

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rickbergquist@msn.com rickbergquist@msn.com
Absolute junk
Worked fir one cycle, then quit. No ultrasonic action. Two friends have had Vevor ultrasonic failures and this is my second. These products are definitely junk. Are you going to do anything? I've already sent you a complaint and of course it is ignored. The rest of you products seem to work but this one should not be sold. I'm leaving tonight for winter. Looks like you got me.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Michael Michael
Didn't last long
Lasted two cleanings. Wrote the company for refund or return or replacement. Without any description other than the ultrasonic part does not work, they decided that my only course of action for them to send a replacement part that I must replace myself. They would ship it out immediately. I received it a month and a half later. I found other ways to clean my parts in the meantime, so I have not been in a rush to fix it. However, 3 days after I received a new circuit board, I received an email asking if I had installed part and if it repaired it. I was given 48 hours to respond or they would consider the matter closed. The implication was that the warranty was now over. The customer service is so bad, it is almost laughable.
1 people found this helpful
Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Ca*** Ca***
Dårlig support
1.3 L
Gik i stykker efter 11 måneder og 4 x brug. Reklamation oprettet og Vevor anerkendte en fuld refusion på beløbet, hvilket nu er en måned siden og efter utallige rykkere er beløbet endnu ikke tilbageført. Har nu dags dato oprettet en sag hos banken om tilbageførsel af beløbet og afventer stadigvæk pengene. Har altid fået god behandling men denne sag flytter sgu mine indkøb til andre steder.
0 people found this helpful
Customer Service Reply: Vi har mottatt henvendelsen din angående dette problemet. Kundeserviceteamet vårt vil følge opp saken innen 24 timer og bistå deg helt til alt er løst. Vennligst hold øye med svar på henvendelsen og e-postvarsler.
PARRET PARRET
DEFECTUEUX
3 L
J'ai acheté plusieurs ultrasons en 2 ans, à chaque fois des défauts, la cuve inoxydable se détériore à l'intérieur (je mets que de l'eau et du liquide vaisselle) ce qui crée une fuite et ce matin défaut électrique sur le dernier que j'avais acheté ce qui a fait sauter le disjoncteur heureusement. Le SAV de VEVOR est efficace mais j'en suis au 4e qui a lâché... J'abandonne et au final le risque peut être important.
2 people found this helpful
Customer Service Reply: Bonjour ! Nous sommes sincèrement désolés d'apprendre que votre expérience avec notre service après-vente et notre service client n'a pas été à la hauteur de vos attentes, et nous prenons vos commentaires très au sérieux. Merci beaucoup de nous avoir fait part de votre expérience : votre avis est essentiel pour nous aider à résoudre ce problème et à nous améliorer. Nous avons constaté que le problème que vous avez signalé a été résolu par e-mail. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter.
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jose jose
No trae instrucciones en español
2 L
No trae instrucciones en español y no se donde encontrarlas
0 people found this helpful
Memos Memos
Zu klein
3 L
Es passen in das 3l System keine 3 l rein !
0 people found this helpful
Stephanie Reese Stephanie Reese
Falsche Mengen Angabe
2 L
Produkt macht was es soll nur die Liter Angabe entspricht nicht der Wahrheit ! Es passen bis zur Markierung mal geradeaus 1liter Wasser rein ! Also wenn man 2liter möchtet eher was größeres nehmen .
0 people found this helpful
Tanel_K Tanel_K
The set was not complete.
1.3 L
Arrived fast and Arrived quickly. When I started using it, it turned out that it should also come with a basket, which it didn't, so not everything that was promised came with it. I had to come up with a solution myself. Otherwise, it worked and more or less cleaned the bicycle chain of old wax and dirt, but I was hoping for a better result.
0 people found this helpful
Detlef Detlef
Klappt gut, auch gut Hörbar :)
2 L
Es reinigt Brillen , auch nach kritischer Beobachtung , wirklich gut bis Befriedigend. Für diesen Preis ist es ok.
0 people found this helpful
Customer Service Reply: Hallo! Wir freuen uns sehr, dass Sie Ihre Einkaufserfahrung mit uns geteilt haben. Das hilft uns sehr, uns zu verbessern. Vielen Dank für Ihr wertvolles Feedback!
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Alison.G Alison.G
Fassungsvermögen passt nicht
2 L
Das Gerät hat keine 2 l Fassungsvermögen. 1l Flüssigkeit passt bis zur gewünschten Menge. Randvoll sind es 1,4 l. Leider nicht passend zu den gemachten Angaben.
0 people found this helpful

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