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VEVOR 15L Ultrasonic Cleaner with Heater Timer & Basket, Professional Digital Sonic Cavitation Machine, 360W Cleaning Machine for Lab Tools, Metal Parts, Carburetor, Brass, Auto Parts, Engine Parts

Customer Reviews for VEVOR 15L Ultrasonic Cleaner with Heater Timer & Basket, Professional Digital Sonic Cavitation Machine, 360W Cleaning Machine for Lab Tools, Metal Parts, Carburetor, Brass, Auto Parts, Engine Parts

15 L

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1071 Reviews
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Gary Varney Gary Varney
Mr
Mr 1
Very disappointed with this company ordered a ultrasonic record cleaner waited 3 week before I called waited another 2 weeks nothing arrived shipping said it had left Sydney for perth and that was it ! Rang the courier who said we would look into it and contact me with the result ,rang again a week later still no reply on delivery rang the company I purchased from couldn’t answer questions so refunded my money , still no show on the article s . Ended up ordering one through kogan and it arrived a week later and that was supplied by this company! Will not be ordering again from here too unreliable for their delivery service
2 people found this helpful
Customer Service Reply: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.    Also we sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Ben Ben
Rouille
15 L
Rouille 1 Rouille 1
Il est indiqué dans le descriptif que la cuve est en acier inoxydable, or ce matériau ne devrait normalement pas rouiller. Pourtant, je l’ai achetée il y a moins d’un mois et j’ai déjà de la rouille qui apparaît dès sa 1er utilisation au fond de la cuve... Cela prouve bien qu’il ne s’agit pas d’inox, ou alors d’un inox de très mauvaise qualité. J'ai fait une demande de SAV il y a 5jours mais toujours aucun retour...
2 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Mike Mike
Ultra sonic cleaner
Unit was a waste of money and my time, blows the breaker in my electrical panel as soon as its turned on, can't seem to get any technical assistance, very frustrated with this purchase, and i have yo be approved to return it
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Gouttières Gouttières
Service après-vente nulle
4 records
L'appareil ne fonctionne pas et ne s'allume pas. Le service après-vente me propose 30€ de remboursement pour cette appareil qui vaut 106€ . Je leur ai juste demander un renvoi et un remboursement. C'est inadmissible!!
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème et restons en contact permanent avec vous à ce sujet. Nous vous avons proposé une solution par e-mail et attendons votre retour. Soyez assuré(e) que nous continuerons à assurer un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et les alertes par e-mail.
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caspa caspa
Pech mit diesem Gerät
3 L
Auf Nachfrage beim "Kundenservice-Team" habe ich mehrfach die gleiche E-Mail erhalten. Auf mein eigentliches Problem wurde nicht eingegangen. Das "Ding" ist so extrem laut, da fehlen mir echt die Worte. Als Antwort erhielt ich folgendes: Sehr geehrter Kunde, vielen Dank für Ihre Kontaktaufnahme mit dem VEVOR Support Center. Die Reinigungsmaschine ist eine Industrieanlage und erzeugt daher relativ laute Geräusche. Dies liegt hauptsächlich an ihren technischen Eigenschaften. Sie erzeugt etwa 40.000 Geräusche pro Sekunde, wenn die hochfrequenten Vibrationen der Wassermoleküle auf die zu reinigenden Gegenstände und den Edelstahl-Innentank treffen. Vielen Dank für Ihre Unterstützung und Ihr Verständnis. Bei weiteren Fragen stehen wir Ihnen gerne zur Verfügung. Mit freundlichen Grüßen, Ihr VEVOR Support Team Das ist für mich N I C H T hilfreich gewesen. Sorry, aber weit entfernt von "Kundenservice" ...
0 people found this helpful
Customer Service Reply: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Barry Ward Barry Ward
Mr
Have used it once leaked water all over my Bench when I come in the next day not happy for what it cost
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Frank Frank
Mr
Product tub rusted from inside after only 1 month. I only had straight water in it.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
George Alex George Alex
Managing partner
I was basically sold a bunch of junk that was not the same as what was illustrated. Steel parts had been replaced with plastic.. there was no information on how to assemble it. Basically, they are repurposing an ultrasonic cleaner for records. Really unprofessional.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your concerns.We’re sorry to hear you have concerns about the product not matching its description.Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.If we find any discrepancies from the description, we’ll fix them right away. Also,a support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages.
Ultrasonic cleaner Ultrasonic cleaner
Do not work
10 L
I used it about five times and it start to throw out the circuit breaker. There was any water inside electronic.
1 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Yeet Yeet
Allround a Bad Company
4 records
The ultrasonic cleaner I bought brand new was dead on arrival. I've notified both the courier en Vevor and both haven't answered me whatsoever. So fuck these guys, don't buy their literal crap, if it breaks during shipment they won't even answer you. It was probably broken from the get go though, I at the very least won't be a customer of yours.
0 people found this helpful
Customer Service Reply: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.

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