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VEVOR Towel Warmers for Bathroom, Towel Warmer Bucket Auto Shut Off for Spa Fits up to 3 Oversized Bath Towels, Blankets, Clothes, Bathrobes, PJ's and More

Customer Reviews for VEVOR Towel Warmers for Bathroom, Towel Warmer Bucket Auto Shut Off for Spa Fits up to 3 Oversized Bath Towels, Blankets, Clothes, Bathrobes, PJ's and More

20 L-Programmable Gray No
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Customer Reviews

4 Out of 5
Based on 115 reviews
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115 Reviews
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Timur K Timur K
Worked for less than a year
The unit is ok and worked fine for a while. I bought it in january of 2025 and less than a year later it stopped working. Also, it has to warm towels for a very long time to get 2 towels warm. In general, it is not worth it at all. Plus, as soon as you remove the towel it gets cold almost instantly.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Eric Eric
Owner
Neve received it
0 people found this helpful
Customer Service Reply: We sincerely apologize that you haven’t received your package yet.We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
Katherine Soussana Katherine Soussana
Sold a defective product Towel warmer bucket
I was sold a defective product (Towel warmer bucket) I followed all the requests in order to receive a refund or a replacement. I was offered $20 refund and was told to go get it fixed on my own. I am not accepting this offer as it is totally not acceptable to purchase a brand new product and receive a defective one and then be told, here's $20 and go get fixed yourself. Vevor is supposed to be a reputable company, I sent them a reply refusing their offer and instead I will videotape myself cutting the electrical cord to tend it totally useless and asked for either a refund or a new tested product to replace the defective one. Unless they want to pay for shipping to return their product. I am waiting for a response and will update this review. My last recourse is to open a dispute with my cc company.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Mark Keel Mark Keel
Owner
I would not ever purchase this again. The towels will not stay in hot continuous. It takes about 25 minutes for the towels to get hot so you have to plan your showers. This will be an awesome product if it would run continuous.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
K K
Owner
They do not run continuous it takes at least 30 minutes for the towel to be warm enough so you have to put the towel in way before you get in the shower. It would be so nice if they would keep your towels, continuous hot.
0 people found this helpful
Customer Service Reply: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.

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