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VEVOR 22L Ultrasonic Cleaner with Heater Timer & Basket, Professional Digital Sonic Cavitation Machine, 480W Cleaning Machine for Lab Tools, Metal Parts, Carburetor, Brass, Auto Parts, Engine Parts

Customer Reviews for VEVOR 22L Ultrasonic Cleaner with Heater Timer & Basket, Professional Digital Sonic Cavitation Machine, 480W Cleaning Machine for Lab Tools, Metal Parts, Carburetor, Brass, Auto Parts, Engine Parts

22 L

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Justin Justin
15L ultrasonic cleaner
It came with all the electronics rattling around in the bottom. It also leaked immediately.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Steve Steve
Stephen pommiss
It doesn’t turn on
0 people found this helpful
Customer Service Reply: We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Robert Robert
Ravnikar
30 L
i was wery disapointmemt to return the item, ;-(((
0 people found this helpful
Serben Serben
en panne apres 15 minutes d'utilisation
6 L
En panne apres 15 minutes d'utilisation. Impossible de faire jouer la garantie. On vous envoie un lien qui ne fonctionne pas ... va partir a la déchetterie. Premier et dernier achat.
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Adrian Adrian
Mr
I bought this unit to restore all my old vinyl that I have started listening to. It worked for about 8 records then the tank stopped working, the record turner still worked. I submitted a service ticket and have been very disappointed with the response. It has taken several weeks and eventually a threat of going to the Fair Trade Office to be offered a refund. I still do not know why they cannot just send me a replacement ultrasonic tank. Definitely would not recommend. I am now wary of the Bain Marie I ordered and will be giving it a thorough test before I use it for a function
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Customer Service Reply: Hi, so sorry to hear our product gave you trouble—we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Jakob Jakob
Busvognmand
10 L
Varen er ikke leveret det var en forkert varer det var en kryderrikværn vi fik ??
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Manfred Manfred
Ernst
30 L
Erfüllt seinen Zweck, der Ultraschall Schwinger etwas schwach
0 people found this helpful
Customer Service Reply: Sehr geehrter Kunde, vielen Dank, dass Sie uns auf Ihre Bedenken aufmerksam gemacht haben – wir entschuldigen uns für jegliche Probleme, die dadurch verursacht wurden. Für weitere Hilfe besuchen Sie bitte unsere „Kontaktieren Sie uns“-Seite online. Unser After-Sales-Team steht bereit, um Ihr Anliegen schnell zu lösen. Wir schätzen Ihr Verständnis.
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cioaca.paul cioaca.paul
defective product
4 records
I used the product only once, then it broke. It doesn't heat the water, no led lights up. This product is a big disappointment
0 people found this helpful
Customer Service Reply: Dear valued customer, We thank you for your feedback. Apologies for any inconvenience you’ve faced. Our after-sales team is ready to help quickly via our "Contact Us" page online. We appreciate your understanding.
Tracey Tracey
Mr.
I ordered a 6 liter Vevor ultrasonic cleaner to clean some old clock parts. I used it right after I got it to make sure it worked and it seemed to work great. I got it out again about a month later to do a new clock I got and it worked for the first 15 minute session. I had to flip the movement over to get the rest of the unit done as it didn't completely submerge in the fluid. Turned the timer back on and.....nothing. The unit still had power and it would still heat, but the transducers wouldn't start up again. I submitted a ticket to Vevor on it. Of course they require you to upload a video for some reason in (only 2 specific file types). I didn't have it nor would my phone output that file type. I just downloaded a stock video of a forest in the required format and added it to my support ticked so it would move forward. Their response was that after they looked at my video (really?!!) they determined it was the circuit board and they were sending me another. It seems I have to tear the machine apart and fix it myself! The average person would not even attempt this, as the unit plugs in and is usually running in your house. Why not play with it, not knowing what you are doing, and burn down your house after you attempt to re-build the unit?? I have some experience with repairing computers, so I might have a chance to fix it, and not start a fire afterwards. Beware the Vevor ultrasonic units!!!
0 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. If we need more details to look into this further, we’ll create a ticket to follow up with you. Thanks again for your valuable input!
Dark Mak Dark Mak
Never showed up
Well. Cant review an item i never received. They messed around with fake tracking numbers that never updated. After a couple of weeks they finally told me that it was out of stock. I tried getting my money back after 3 weeks of waiting for delivery of an item they diddent even have. Finally had to do a chargeback to get my money and even then they kept saying they were sending it whenever they got it back in stock. So shady.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for your feedback. We apologize for any inconvenience you’ve experienced. For quick support, please use our online "Contact Us" page—our after-sales team is here to help promptly. We appreciate your understanding.

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