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VEVOR Battery Powered Backpack Sprayer, 16L Electric Backpack Sprayer, 2 Wands & 8 Nozzles, Adjustable 0-90 PSI, 4H Runtime, Portable Yard Garden Lawn Sprayers for Weeding Spraying Cleaning

Customer Reviews for VEVOR Battery Powered Backpack Sprayer, 16L Electric Backpack Sprayer, 2 Wands & 8 Nozzles, Adjustable 0-90 PSI, 4H Runtime, Portable Yard Garden Lawn Sprayers for Weeding Spraying Cleaning

4 gal (PRO)
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Customer Reviews

4 Out of 5
Based on 762 reviews
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762 Reviews
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Susan Wilmot Susan Wilmot
Md
Initially when putting together I couldn’t find parts and contacted Vevor. I than found the parts inside the sprayer. Oops. However the sprayer does not work. It will not turn on and yes the battery was charged. Because I had already contacted the company they put me in the file if problems solved and I’ve had no way of contacting them with this real issue. Terrible customer service. I will never buy Vevor again.
1 people found this helpful
Customer Service Reply: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Michael Henderson Michael Henderson
Consumer
It worked for about 15 minutes and then it stopped working. Battery is fully charged and it is not pumping
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Arnaud Arnaud
Nul, ne fonctionne pas du tout
3.2 gal
Nul, ne fonctionne , j ai demandé le remboursement, j attends
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Iroc Iroc
Mr.
Bought this with high hopes; pull it out to use the first time with a full battery charged and nothing. Waiting patiently from company to assist me with fixing, new product or full refund. Still have HOPE (:
1 people found this helpful
Customer Service Reply: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Gil Gil
Appareil a sulfate
3.2 gal
Jamais reçu, toujours pas remboursé depuis 3 semaine
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Tim Tim
Homeowner
I have bought a number of Vervor products. This did not work, no power I have a ticket into customer support.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Scott Scott
Junk
Went to use it for the first time, battery is junk and won’t take a charge. It’s been in the box in a heated garage since new and now when I want to actually use it….. nothing.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Julian Kraaij Julian Kraaij
Kapot
3.2 gal
Kapot. Nog niet geregeld
0 people found this helpful
Customer Service Reply: We hebben uw melding over dit probleem ontvangen en hebben hierover continu met u gecommuniceerd. We hebben u per e-mail een oplossing aangeboden en wachten nu op uw feedback. U kunt erop vertrouwen dat we u blijven volgen totdat het probleem volledig is opgelost. Houd de reacties op uw melding en e-mailberichten in de gaten.
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Yann Yann
Utilisateur
3.2 gal
Achat en ligne, livraison rapide pour le moment tout va bien Mais lors de la premiere utilisation je mets mon traitement et l'eau dans le reservoir .. tout par terre énorme fuite du fond du reservoir . Je fais une reclamation pour remplacer le materiel , tout est plus ou moins géré par une IA en anglais la plupart du temps bref agaçant . Au final pas d'échange possible sinon frais retour a ma charge (alors que je n'y suis pour rien !!!) au final ils me remboursent 28 € pour que je garde un materiel inutilisable :( Ce sera probablement ma derniere commande chez VEVOR
0 people found this helpful
Customer Service Reply: Bonjour ! Nous sommes sincèrement désolés d'apprendre que votre expérience avec notre service après-vente et notre service client n'a pas été à la hauteur de vos attentes, et nous prenons vos commentaires très au sérieux. Merci beaucoup de nous avoir fait part de votre expérience : votre avis est essentiel pour nous aider à résoudre ce problème et à nous améliorer. Nous avons constaté que le problème que vous avez signalé a été résolu par e-mail. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter.
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Oppops Oppops
Homeowner
Absolute POS, wand would not thread on pistol grip. Leaks, nozzles are cheap plastic and leak, the pump dpes noy produce anywhere near 90 psi. Super disappointed. Would not buy again.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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