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VEVOR Tile Cutter 1 m Cutting Tool w/ Laser Guide Single Rail Double Brackets

Customer Reviews for VEVOR Tile Cutter 1 m Cutting Tool w/ Laser Guide Single Rail Double Brackets

1 m Single Rail - Double Support Feet

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Dmytro Dmytro
Vevor
1 m Single Rail - Double Support Feet
Der Fliesenschneider ist nicht eingestellt, der Modus ist nicht genau
0 people found this helpful
Customer Service Reply: Wir entschuldigen uns aufrichtig für die Unannehmlichkeiten, die Ihnen durch unser Produkt entstanden sind. Wir verstehen Ihren Ärger, der durch eine Fehlfunktion während der Nutzung entstehen kann. Wir werden uns umgehend um die Behebung des Problems kümmern. Sie erhalten von uns ein Update zu Ihrem Anliegen per E-Mail. Bitte prüfen Sie regelmäßig Ihren Posteingang.
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AROS AROS
SARL
1 m Single Rail - Double Support Feet
Dommage que la règle perpendiculaire à la coupe ne soit pas d'équerre ainsi que le laser, ce qui oblige à tracer des 2 cotés du carreau et visé la molette de coupe
0 people found this helpful
Customer Service Reply: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Vos commentaires sont précieux et nous aident à nous améliorer. Merci encore pour votre contribution !
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Saman Saman
I can not cut any tile strip
1.2 m Single Rail
Board is flimsy and handle is too low. I can not cut any porcelain tile strip less than 2 in.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Yevhenii Yevhenii
Ha llegado un producto defectuoso
1.2 m Single Rail - Double Support Feet
Ha llegado un producto defectuoso sin el imán para sujetar la pata. Además, la empresa de mensajería no pudo entregar el paquete y tuve que ir fuera de la ciudad para recogerlo.
0 people found this helpful
Customer Service Reply: Hemos creado un ticket para que podamos dar seguimiento a este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le informará sobre las novedades hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
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Morgan Morgan
Diamond wheel poor, rusting
1.2 m Double Rail - Double Support Feet
Lazer not aligned, rusting after use, diamond wheel cutting poor.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Gabriela Gabriela
Ms
1.2 m Single Rail - Double Support Feet
It's ok but when you try to cut the tiles it bends. I don't like it.
0 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Phelippeau Phelippeau
Kevin
1.2 m Single Rail - Double Support Feet
Bien pour couper des carreaux de première prix, mais pas fou pour couper des carreaux de bonne qualité exemple, j’ai coupé trois carreaux en grès cérame , la roulette était morte.
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Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Troppo Troppo
Mr
0.4 m Double Rail
Low expectations. Had to cut 9.5mm porcelain tiles and thought would give this a go. It cuts just fine. Need to be aware that the centre markings aren't centre and that the cutting and angle guide are not accurate, not helped by one of the retaining screws being bent. But being the cheapest cutter I could find, very pleasantly surprised. BTW, please don't pay attention to many of the YouTube videos of this style that don't seem to understand that you always split a tile from one or other end, not the middle. This cutter is designed so as only to split from the top.
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Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Stuart Stuart
Mr
1.2 m Double Rail
For the price it does the job, but the twin rails are far too thin and weak as when you score the tile they bend. Altho' it does seem to score and cut straight even tho' it's not easy to see the cutting wheel on the marks you've made. But overall it's a cheap alternative to the Rubi cutter I really wanted but couldn't afford at £800. I'm a professional tiler, but as I don't use 1200 x 600 tiles too often I'm fairly happy with this cutter.
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Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
Donald R Pearl Donald R Pearl
Owner
1.2 m Single Rail - Double Support Feet
Overall a great unit. The issues i have with it are somewhat minor and i haven't told vevor about them yet. The light stopped working in the laser line after 5 days of use. The battery cover also broke the clip first time i used it.The support legs dont really support the tiles properly and it rockers 1too much and causes miss scores therefore bad cuts. Would be great if the extension arm supports were adjustable. I just shimmed them up. One of the extension arms arrived half way out of its track amd i didnt want to force it back in. Otherwise it worked amazing....
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Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.

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