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VEVOR 4 Pack 5" Scaffolding Rubber Swivel Caster Wheels with Dual Locking Heavy Duty Casters 1" Solid Round Stem 280LBS Capacity Per Wheel for Warehousing and Industrial Equipment

Customer Reviews for VEVOR 4 Pack 5" Scaffolding Rubber Swivel Caster Wheels with Dual Locking Heavy Duty Casters 1" Solid Round Stem 280LBS Capacity Per Wheel for Warehousing and Industrial Equipment

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Pirate Pirate
Good buy for the price but...
199.58 kg/pc
... one of the caster's pin hole was an inch lower than the other three casters. So when I predrilled my 4 holes where I needed to use them, I almost couldn't use that 4th one with th epin hole at the wrong level.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Martin Allard Martin Allard
Offre de remboursement de 20$
498.95 kg/pc
Bonjour. Suite à votre offre de remboursement de 20$, j'aimerais attendre que le produit soit de retour pour recevoir la 4è roue car les dimensions de celles que je peux acheter ici sont différentes de celles que vous m'avez envoyé. Est-ce possible de me renvoyer une asap svp?
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Customer Service Reply: Nous nous excusons sincèrement pour la gêne occasionnée par ce phénomène. Nous avons reçu votre billet et avons été en communication continue avec vous à ce sujet. Soyez assuré que nous suivons de près et que nous reviendrons vers vous avec une solution dans les plus brefs délais. En attendant, veuillez surveiller les réponses aux tickets et les alertes par e-mail pour les mises à jour.
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ILIR Fatkoja ILIR Fatkoja
IDIOT customer service
I request: Return of the order, as it does not physically fit (the diameter of the axle of your wheel with the diameter of the tube of the stroller. The return service played the role of a fool even though I showed them with a photo the reason why I am returning the order. They do not provide. RETURN LABELS
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Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
wrong item wrong item
poor service
199.58 kg/pc
Requested a refund due to castors not being the right size. Partial refund offered, to date has not been received. We will never to business again.
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Customer Service Reply: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
William William
Owner
498.95 kg/pc
Bought for a home project. Very poor quality; locks need a screwdriver to pry them on and off. Would not recommend.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better.

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