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VEVOR Automotive Top Creeper, Engine Creeper 42.5"-64.8", 400 LBS Capacity High Top Creeper, 4 Swivel Caster Wheels, Padded Deck,  Creeper for Home Garage, Workshop Repair Maintenance

Customer Reviews for VEVOR Automotive Top Creeper, Engine Creeper 42.5"-64.8", 400 LBS Capacity High Top Creeper, 4 Swivel Caster Wheels, Padded Deck, Creeper for Home Garage, Workshop Repair Maintenance

Customer Reviews

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153 Reviews
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Shawn Herington Shawn Herington
Owner
Pretty cheaply made but of course was planning on that it's worth the money but should have wheel locks and a better way to secure pad it only uses four short wood screws
1 people found this helpful
Customer Service Reply: Dear valued customer, We thank you for your feedback. Apologies for any inconvenience you’ve faced. Our after-sales team is ready to help quickly via our "Contact Us" page online. We appreciate your understanding.
Larry Larry
Creeper
One casters not treaded 3 were. Can't completely assemble. Contacted vevor waiting on another case. Doesn't help me on job now though.
0 people found this helpful
Customer Service Reply: To our valued customer, thank you for your patience and willingness to cooperate. We’re actively working through your concerns and are determined to find a solution that meets your needs. Please keep checking your ticket and email for periodic updates on how things are going. Don’t hesitate to reach out if you have more questions or need further assistance.
William William
2024
Used yesterday and the functionality seems good so far. Assembly hardware not all in the bag. Missing several pieces I had to make a hardware run for after I ran out of what I could use at home. If your mechanical at all this is a breeze to assemble but the manual is horrible and black and white with no detail. Weld spatter all over the metal that they failed to clean up before it was painted/powder coated. This was not just in a spot that wont be seen it sticks out like a sore thumb. Unfortunately tells me everything I need to know about the quality control. Wish these companies put more pride into their products.
1 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for your feedback. Apologies for any inconvenience. Our after-sales team is ready to help promptly via our online "Contact Us" section. We truly appreciate your understanding.
Ross Ross
Diesel mechanic
This is very handy and I love having it. I feel like The top pad is not long enough and should be reinforced more so it doesn’t sag/bend so much.
1 people found this helpful
Sabi Sabi
Mr
Mr 1
Very low quality, it should be illegal to sell it broke the wheel after the first usage
2 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
David Mcquay David Mcquay
Missing parts
Seems to be sturdy but was missing bolts and other hardware could not assemble it to see much or use it but customer service was good and refunded me quickly just can't attest to how well it works
0 people found this helpful
Customer Service Reply: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
Don Ramsey Don Ramsey
Mr
Okay quality…. The legs need to be able to fold up for better storage … takes up too much space in this configuration…
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Also, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Jane Doe Jane Doe
President
Can't evaluate something you never delivered. Your agent attempted to deliver on a Saturday (September 20) when the shop was closed. The tracking indicated it was "due to a holiday." There was no such thing. Then the tracking indicated on the Monday, September 22nd, that it was being returned to sender. No reattempt during the next actual business day?! No email to inform and seek our input to make delivery happen?! And then! A week unfolded before we were even notified of what had happened. Unacceptable!
0 people found this helpful
Customer Service Reply: We sincerely apologize that you haven’t received your package yet.We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
Jay Jay
Not the best quality
Was missing hardware and was built, not to hold the way it should they say? I have tons of vevor products but this one was not up to my standards.
0 people found this helpful
Customer Service Reply: Dear valued customer, We appreciate you sharing your feedback. Sincere apologies for any trouble this may have caused. For quick support, please reach out via our online "Contact Us" section—our after-sales team is ready to help. Thank you for your understanding.
Michael Chavis Michael Chavis
No parts
All of my items were not received. Contacted Vevor directly and they stated the replacement part would be shipped. Then I got a notification saying the item was lost/misplaced during shipment. Then they want me to take it somewhere locally to get the part. I don’t have that as an option. Then they offered me $30 for an item I spent $160 on. Highly disappointed so far
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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