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VEVOR Beach Balloon Wheels, 16" Replacement Sand Tires, TPU Cart Tires for Kayak Dolly, Canoe Cart and Buggy with Free Air Pump, 2-Pack

Customer Reviews for VEVOR Beach Balloon Wheels, 16" Replacement Sand Tires, TPU Cart Tires for Kayak Dolly, Canoe Cart and Buggy with Free Air Pump, 2-Pack

40.6cm

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ch*** ch***
Tyres not holding inflation
40.6cm
Unfortunately the tyres do not hold the inflation(2-3lbs) and rapidly go flat.I mentionned this to customer support,they asked for photo’s and video and said a supervisor would be in contact within 24 hours-this was a month ago and I still haven’t heard from anyone.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,Thank you for sharing your feedback with us. We are truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. Your satisfaction matters deeply to us, and we are dedicated to making things right.We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements and we have created a ticket for you to follow up on this with you,our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
pedronadavide pedronadavide
pneumatici da spiaggia
40.6cm
Buongiorno ancora ad oggi non ho avuto risposta dal centro assistenza Vevor Avevo riscontrato che il cuscinetto interno della ruota non aveva la misura giusta dichiarata sull'annuncio per risolvere il problema ho dovuto acquistare 4 cuscinetti in acciaio nuovi al costo di € 137 , e sostituirli a quelli montati Direi che il mio rapporto con Vevor finisce qui , E' stata una delusione Grazie Davide Pedrona
0 people found this helpful
Customer Service Reply: Abbiamo aperto una pratica per gestire questa segnalazione. Il nostro team di assistenza clienti ti contatterà via e-mail e ti fornirà aggiornamenti fino alla risoluzione del problema. Ti invitiamo a controllare tempestivamente la tua casella di posta per i nostri messaggi.
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Mirko Mirko
Ruota arrivata danneggiata nei pressi della valvola.
33cm
Ruota arrivata danneggiata nei pressi della valvola. 1
Buongiorno, purtroppo per mio dispiacere ho riscontrato una perdita nei pressi della valvola. Il prodotto è anche bello ma vedo anche dalla recensioni che purtroppo c’è una buona probabilità che la ruota arrivi bucata come mai???? Vorrei avere il pezzo di ricambio grazie
0 people found this helpful
Customer Service Reply: Abbiamo ricevuto la vostra segnalazione relativa a questo problema. Il nostro team di assistenza clienti prenderà in carico la questione entro 24 ore e continuerà a seguirvi fino alla completa risoluzione del problema. Vi invitiamo a controllare le risposte alla segnalazione e le notifiche via e-mail.
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Roue arrivée déchirée Roue arrivée déchirée
roue crevée a la livraison
40.6cm
J'attends le changement depuis 1 mois apres des dizaines de messages avec Vevor qui etait sensé reglemer le problem en 24h
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème et restons en contact permanent avec vous à ce sujet. Nous vous avons proposé une solution par e-mail et attendons votre retour. Soyez assuré(e) que nous continuerons à assurer un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et les alertes par e-mail.
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STEFANO STEFANO
Dr.
40.6cm
E' troppo facile forare e non si ripara la foratura dal gommista.
0 people found this helpful
Customer Service Reply: Ciao! Apprezziamo molto che tu abbia condiviso con noi la tua esperienza di acquisto. Ci aiuta molto a migliorare. Grazie ancora per il tuo prezioso contributo!
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Jed Reitman Jed Reitman
Dinghy wrangler
33cm
Was hoping these would be the trick for beach access for small sailboats dolly. The axle diameter is 1” on the dolly, and the inside diameter for the wheel is 7/8”. Unfortunately, they don’t fit on a 1” axle!
1 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your concerns.We’re sorry to hear you have concerns about the product not matching its description.Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.If we find any discrepancies from the description, we’ll fix them right away.Also, if you need more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Mik Mik
From inacurate to broken
Axle - not 32" between the holes for the lock pins, not 32 usable inches. Tires- uneven and not full width at suggested pressure. Pump- doesn't seal, worthless.
0 people found this helpful
Customer Service Reply: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Eugene F. Komuves Jr. Eugene F. Komuves Jr.
Deformed wheels
33cm
These came deformed
0 people found this helpful
Customer Service Reply: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
Peter Q Peter Q
Owner/Operator & Managing Director
If I could have scored lower than zero I would have. B E W A R E......... I've been purchasing products from VECOR through my business for some time, quality of products are ok as are the prices. Discriptions of products are not always correct . On a personal note, I purchased the Kayak dolly 2 weeks ago and last week ordered these wheels as the discription clearly states the wheels are for Kayak Dolly.....when I received this product the diameter of the hole for the axel was too small for the Kayak Dolly. When I tried to return and exchange for the correct wheels as it clearly is not for said Kayak Dolly my request was denied and it was suggested that I try and sell them privately! VEVOR's customer service is brutal! Their product discription is inaccurate and misleading and their unwillingness to accomodate the exchange is bad business pratice! BE AWARE....once they have your money they no longer care. PRINCESS AUTO AND HARBOR FREIGHT will now be my go to vendor because they value customer satisfaction!
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your concerns.We’re sorry to hear you have concerns about the product not matching its description.Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.If we find any discrepancies from the description, we’ll fix them right away.Also, if you need more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.

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