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VEVOR Chest Freezer, 19.8 cu.ft / 561 L Large Deep Freezer with Split Top Double Locking Lids, Freestanding Commercial Chest Freezer & 4 Removable Baskets, 7-Level Adjustable Temp, LED Light, 6 Wheels

Customer Reviews for VEVOR Chest Freezer, 19.8 cu.ft / 561 L Large Deep Freezer with Split Top Double Locking Lids, Freestanding Commercial Chest Freezer & 4 Removable Baskets, 7-Level Adjustable Temp, LED Light, 6 Wheels

19.8cft

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9 Reviews
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un*** un***
Our experience
Great product! We got 2 of these and the only thing we had to do was defrost it once!
0 people found this helpful
chrisforestproducts chrisforestproducts
Great products
Vevor products are always great
0 people found this helpful
Louis Louis
Well worth the price
This freezer is not a $200 Big Box special. Well insulated, a digital thermometer and excellent interior lining.. Properly lined and two baskets. Everything I expected. What I did not expect was the excellent support Vevor supplied. Our first unit was doa, it happens. Vevor handled the issue quickly and with no problems. A replacement was supplied that works perfectly. No problems. One of the best warranty experiences I have had from anyone. Vevor refrigeration products have so far been excellent. We have an ice maker, undercounter refrigerator, compact refrigerator and chest freezer. All work well with no problems. I highly recommend thse products. Quality and good value. A tough combination to beat.
1 people found this helpful
Ruedi Moos Ruedi Moos
tolle Gefriertruhe
12.2cft
Sehr zufrieden mit dem Gerät; funktioniert einwandfrei; meine Frau liebt die mitgelieferten Körbe. Die Dichtungen dürften besser schliessen, leicht zu reinigen,
1 people found this helpful
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Damm Damm
Schnelle Lieferung
19.8cft
Das erste Mal über Vevor bestellt. Schnelle Lieferung und Artikel wie beschrieben. Haltbarkeit und Qualität werden sich zeigen. Preis und Leistung echt OK.
0 people found this helpful
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Karadeniz Karadeniz
Gefriertruhe
17.2cft
Die Ware ist Sehr gut Lieferung sehr schnell sind sehr zufrieden
0 people found this helpful
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ca*** ca***
HORRIBLE-SCAM!
DO NOT BUY FROM THIS COMPANY!!!! WARNING PLEASE TO EVERYONE. I purchased this freezer, it came in dented on the front and I contacted the company the only way that is possible, via a live bot chat (there is no phone number or email to contact the company with) and the bot chat asked for a picture of the dent to be sent. I did that and the bot chat replied days later saying that this would require a technical person to come out to fix the issue, which makes no sense at all. They said since they couldn't send someone out, they offered me a Paypal refund of 177$, lol what the actual hell! It was written just like that too. Then after I declined that and asked for a full refund, they said that I would need to take the huge freezer to a UPS facility and box it and send it back hahaha...this company IS A JOKE. STAY AWAY! I AM IN A HUGE MESS NOW WITH MY CREDIT CARD COMPANY DISPUTING THE $550 CHARGE. DO YOURSELF A FAVOR AND STAY AWAY FROM THIS ONLINE SCAM!!!
2 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Licata Licata
Defekte Ware versendet und Rücknahme wird einem erschwert
17.2cft
Ich habe zwei Mülltonnenboxen und eine Gefriertruhe bestellt. Die Mülltonnenboxen haben einige Kratzer. Die Gefriertruhe hat viele kleine Kratzer, einen großen komplett über den Deckel, die Anbauteile sind schlecht verbaut und sie springt nicht an. Seit dem 28. Mai streite ich mit Vevor über die Rücksendung. Die versprochene kostenlose Tücksendung gibt es nicht!!! Ich soll eine Spedition beauftragen die Sachen abzuholen, in Vorkasse gehen und bekäme dann das Geld zurück wenn die waren bei ihnen angekommen sind. Das würde mich bei der Größe der drei Teile einige hundert Euro kosten. Vevor schwört zwar das man das Geld zurück bekäme aber soviel muss man ja auch erstmal aufbringen können. Bei der Gefriertruhe kommt es mir so vor als würde es sich um eine Retoure handeln die an uns weiter verschickt wurde, der Zustand ist definitiv nicht neu. Für mich ist das alles nur Betrug und Abzocke! Ein Anwalt regelt jetzt dann alles weitere.
1 people found this helpful
Customer Service Reply: Wir haben Ihre Anfrage zu diesem Problem erhalten und stehen diesbezüglich in ständigem Kontakt mit Ihnen. Wir haben Ihnen per E-Mail eine Lösung angeboten und warten nun auf Ihr Feedback. Seien Sie versichert, dass wir uns weiterhin darum kümmern, bis das Problem vollständig gelöst ist. Bitte behalten Sie die Antworten auf Ihre Anfrage und die E-Mail-Benachrichtigungen im Auge.
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Donnie Hammonds Donnie Hammonds
Owner
Never received my order
1 people found this helpful
Customer Service Reply: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.

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