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VEVOR Commercial Gas Stove with 2 Burners, Propane and Natural Gas Countertop Cooking Stove Range, Stainless Steel Gas Hot Plate, Commercial Cooking Equipment for Restaurant, 14KW

Customer Reviews for VEVOR Commercial Gas Stove with 2 Burners, Propane and Natural Gas Countertop Cooking Stove Range, Stainless Steel Gas Hot Plate, Commercial Cooking Equipment for Restaurant, 14KW

2 Burners

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11 Reviews
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Little Spoon Ice Cream Little Spoon Ice Cream
Quick delivery
Works great and competitively priced
0 people found this helpful
lleonu lleonu
Excellent
Excellent
0 people found this helpful
Billy Billy
Chef
A quality product. Been running over a year still looks new. Clean up real nice. Great heat, Makes quality products.
0 people found this helpful
Filippo Filippo
Ottimo
2 Burners
Ottimo prodotto
0 people found this helpful
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Gary Easter Gary Easter
owner
Works great except i had to make a gasket for it, the burner did not have one
1 people found this helpful
amol francis Dcruze amol francis Dcruze
Dcruze
Good product I like it
0 people found this helpful
Wayne Jordan Wayne Jordan
Strong Burners
4 furnaces
All four burners have strong firepower, which can meet the demand during peak hours.
0 people found this helpful
Hot off the press Hot off the press
)great range, great price
Compares to the best of them. Works great, very good price.
0 people found this helpful
Chris Chris
Great 4 burner
This is a great 4 burner unit! Fit our need perfect! Perfect condition and easy to hook up! It is in a restaurant kitchen
1 people found this helpful
Frustrated Customer Frustrated Customer
Propane conversion extremely unclear
This burner has been a huge pain. The instructions for converting to propane were extremely unclear and we have been unable to use half the burner due to no longer having the propane nozzles that came with the product. Not only that, but this burner generates enormous amounts of black soot everywhere. The bottoms and sides of my pot, the burner grates, my hands, arms, clothing – everything is covered in black ash whenever I cook or wash the cookware. It is a nightmare. I asked Vevor for replacement nozzles and those were promised but never came. I then asked for a full replacement and, I kid you not, I have been asked 4 or 5 separate times whether I'd like a replacement or refund. The answer has been the same. every time and I don't know why they can't just read English properly and send me the replacement I want. Customer service with this product has been a nightmare and I have not had a functioning stove for my food truck for over a month and a half. I have tried many emails and even the chat function. I've been a loyal Vevor fan for a while but this really has been a nightmare.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and for the experience you had with our customer service and after-sales support. Your satisfaction is very important to us, and we truly regret that we did not meet your expectations.We have received your ticket and are actively following up on your case. Our customer support team has been in continuous communication and will continue working on this issue until it is fully resolved. We kindly ask for your patience and request that you wait for our team's replies, as we will provide updates and a solution as soon as possible.In the meantime, please keep an eye on your email inbox and ticket responses for the latest updates. Thank you for your understanding and giving us the opportunity to make this right.

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