Select the country/region, language, and currency you prefer for shopping.
VEVOR Cutting Machine, Automatic Edge Detection Vinyl Cutter Machine with Two Types of Blades, Design Software and Materials, Compatible with Multiple File Formats, for Creating Customized DIY Crafts

Customer Reviews for VEVOR Cutting Machine, Automatic Edge Detection Vinyl Cutter Machine with Two Types of Blades, Design Software and Materials, Compatible with Multiple File Formats, for Creating Customized DIY Crafts

28 inch/720 mm

Customer Reviews

How customer reviews and ratings work
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
Our overall rating is not a simple average. We prioritize authentic, trustworthy reviews and filter out duplicates or invalid content before calculating the final score. This helps ensure the rating truly reflects real customer experiences.
Review this product
Share your thoughts with other customers
Write a Review
37 Reviews
Reviews for Current Item
Verified Purchase
Photos and video only
Translate all reviews to English
Translated
See original
Michelle Michelle
D
17 inch/450 mm
D 1 D 1 D 1
Après avoir travaillé , avec cette machine, qq mois (pas tous les jours) ,elle ne va plus , l écran reste blanc et je ne sais plus m en servir,j attend le service après vente vevor ,ils m un dit qu ils m envoyaient carte mère............
2 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
Translate review to English
Translated from French
See original
David David
Loose nut- rattling loose part inside the machine
Loose nut- rattling loose part inside the machine  3
Loose nut fell out of the box when i took tje machine out, rattling loose part inside the machine ... STILL WAITING for a replacement, or at LEAST an answer ... after 3 days ... VEVOR ... hello ????
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Kate Kate
Miss
28 inch/720 mm
Ich bin ziemlich enttäuscht, dass es keine vernünftigen Handbücher, sowohl für den Schneideplotter, als auch für die Software gibt, welche einen im Detail in die Funktionen einführen. Das was mit geliefert wird, speziell die Hilfefunktion in der DesignerSoftware, lässt, mal abgesehen von der teilweise schlechten Übersetzung, echt zu wünschen übrig. Hätte ich nicht langjährige Erfahrung mit Silhouette Plottern und entsprechender professioneller Software, hätte ich schon längst aufgegeben. Also arbeite ich intuitiv mit Trial & Error.
0 people found this helpful
Customer Service Reply: Wir entschuldigen uns aufrichtig für die Unannehmlichkeiten, die durch unser Produkt entstanden sind. Wir verstehen die Frustration, die durch eine Fehlfunktion während der Nutzung entstehen kann. Wir bemühen uns, dieses Problem schnellstmöglich zu lösen. Wir werden Sie per E-Mail über Ihr Problem informieren. Bitte überprüfen Sie Ihren Posteingang auf weitere Korrespondenz.
Translate review to English
Translated from German
See original
Jj Jj
User
Very hard to use..doesn't calibrate well l, wont save last calibration
1 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Mélissa Mélissa
Difficile
17 inch/450 mm
Après plusieurs semaine en ma possession j'ai toujours du mal à maitriser la machine. Un coup en français, un coup en anglais. Très compliqué. J'aurais dû prendre la concurrente plus cher.
4 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
Translate review to English
Translated from French
See original
Jack Jack
Came derailed and damaged
Doesn't work. Not very impressed. It came derailed and with damaged components on the shuttles chip.
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
Endi Endi
M
After waiting for weeks..which was promised as 3 days...they send me a broken one...you guys are terrible! The cutter module is derailed making a loud clanking sound. So frustrated after all the wait this is what you're getting.
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."

People Who Bought This Item Also Bought