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VEVOR Demolition Jack Hammer, 3500W Jack Hammer Concrete Breaker, 1900 BPM Heavy Duty Electric Jack Hammer, 2pcs Chisel with Gloves & 360°C Swiveling Front Handle for Trenching and Breaking Holes

Customer Reviews for VEVOR Demolition Jack Hammer, 3500W Jack Hammer Concrete Breaker, 1900 BPM Heavy Duty Electric Jack Hammer, 2pcs Chisel with Gloves & 360°C Swiveling Front Handle for Trenching and Breaking Holes

3600W 2 Pcs Orange

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Brant Plyler Brant Plyler
Owner
Leaks oil badly and does not work. Has not worked even brand new out of the box. Absolute garbage.
0 people found this helpful
Customer Service Reply: We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Len Hatch Len Hatch
Owner
The only good thing I have to say is that the price was right! I ordered the product and it was supposed to be here on the 18th of May and I was headed out for a prospecting Adventure on the 20th the product did not show up on time in fact it was over a week late so I had to purchase another one that I can have right now and of course that one cost me extra after I arrived back from my week-long vacation there was no vacation a week long of hard work and without the right Jackhammer would have been harder. But now I'm stuck with two jackhammers because the first one I ordered didn't show up on time. So at this point I have not used this jackhammer and have no way to evaluate whether it's good bad or ugly. Needless to say I was just a little frustrated as it did not show up on time.
0 people found this helpful
Customer Service Reply: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Rob Rob
Super heavy
This is a very heavy product. Also the bits get very quick. You’re gonna need to sharpen them several times a day. It also uses a lot of oil which probably means there’s a leak somewhere.
0 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages. We appreciate your understanding.
Me Me
Me
Used for about 5 minutes and it stopped. Terrible customer service and have to wait days for a tech to get back to customer service to offer anything. Finally got a refund after rejecting their 2 offers to keep the broken item. Why would i keep a broken item for a partial refund? I don’t know. They didn’t want me to ship it back.
1 people found this helpful
Customer Service Reply: Dear valued customer, we’re grateful for your patience and cooperation. Our team is working around the clock to handle your concerns and is committed to finding a solution that satisfies you. Make it a point to check your ticket and email regularly to stay updated on the progress. For additional help or queries, feel free to contact us anytime.
Gabriel Gabriel
Pésimo servicio de atención al cliente
2200W 4 Pcs Orange
El servicio de atención al cliente es pésimo. Si tienes algún problema, ponte a rezar, peor Vevor no te ha a ayudar.
0 people found this helpful
Customer Service Reply: ¡Hola! Lamentamos mucho que haya tenido una experiencia decepcionante con nuestro servicio posventa y atención al cliente. Nos tomamos muy en serio sus comentarios. Muchas gracias por informarnos; su opinión es fundamental para ayudarnos a solucionar este problema y mejorar.
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Arsam Afrassiab Arsam Afrassiab
Owner
Horrible product. Shipping takes forever. DO NOT BUY THIS BRAND OF ANYTHING. it will either break or it will never ship to you.
0 people found this helpful
Customer Service Reply: Dear valued customer,thank you for bringing your concerns to our attention. We genuinely apologize for any inconvenience or frustration you may have experienced. Your satisfaction is our top priority, and we are committed to resolving this issue to your complete satisfaction.To assist you further, we recommend visiting our "Contact Us" page on our website, where you can reach out to our dedicated after-sales team.
Reginald Reginald
I need to know how to request birthday announcements and Zamboni riodes
I have not had the chance to use it yet...................................................................................................................................................................................................................................................................................................................@
0 people found this helpful
Disappointed Disappointed
Don't waste your money
Jack hammer worked great for 30 minutes. Then, it would no longer hammer. I had too long to return.
0 people found this helpful

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