This is my third 5kw diesel air heater to buy/install. This one has an aluminum case with a nice white (powdercoat?) finish that looks great in the boat. This one does not come with a remote. It worked great right out of the box...both previous ones I bought had a fan clearance issue that was easily fixed with a file. If you have no skills maybe don't buy it. Common sense will go a long way and also be sure to watch some Youtube videos. I use these heaters 24 hours a day on weekend trips and love them. If you plan to run it 24/7 on a liveaboard boat/RV maybe consider an expensive version...