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VEVOR Double Stroller, Foldable Lightweight Twin Stroller with Tandem Seating, Adjustable Backrest/Footrest, Wrap-Around Safety Harness,Storage Basket & Tray,for Newborn & Toddler (Light Gray,Black)

Customer Reviews for VEVOR Double Stroller, Foldable Lightweight Twin Stroller with Tandem Seating, Adjustable Backrest/Footrest, Wrap-Around Safety Harness,Storage Basket & Tray,for Newborn & Toddler (Light Gray,Black)

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72 reviews
Kate Kate
4 seater stroller wagon
Dark Gray+Black
4 seater stroller wagon 1 4 seater stroller wagon 1
This wagon came in damaged, Vevor customer service is terrible and they now stopped responding to me and will not replace/fix/return the product… wagon would be good if I didn’t receive it damaged/missing a key component of the wagon. As shown in pictures, it is missing the spring on one side… And it needs to be there to hold on the back wheels.
0 people found this helpful
Customer Service Reply: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Td Td
Unhappy
Dark Gray+Black
We ordered this product thinking that we would receive it by June 3rd but we never got the product and just kept getting the run around from customer service… in the end 4weeks later we still have not gotten the product and even though it was said to be shipped , it never left the warehouse… FULL REFUND!!!!!!!!!
3 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for bringing your worries to our attention. We’re sorry for any hassle created. For additional assistance, go to our "Contact Us" page online; it’s in the bottom navigation bar. Use this section to submit a ticket for unresolved issues—our after-sales team is ready to help quickly. We appreciate your understanding.

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