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VEVOR Interlocking Drainage Mat, 12” x 12” Modular Interlocking Cushion, 24 Pcs Splicing Drainage Mats, Non-Slip Gray PP Drainage Floor Tile and Shower Mat, for Garage, Garden, Kitchen & Outdoor

Customer Reviews for VEVOR Interlocking Drainage Mat, 12” x 12” Modular Interlocking Cushion, 24 Pcs Splicing Drainage Mats, Non-Slip Gray PP Drainage Floor Tile and Shower Mat, for Garage, Garden, Kitchen & Outdoor

Light Gray 24 PCS

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Mitch white Mitch white
Owner
Green 50 PCS
Highly disappointed ordered over 50 boxes of flooring and had professionally installed only to find out a lot of the boxes don’t match color wise so we ended up with several different shades of flooring after investing over 6k. The other problem we have is it expands in the sun and forms ridges all across the flooring.
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Paul wilson Paul wilson
Do not order
Black
This company has no business sense Hi have set 7 emails waiting on a re supply of floor tiles my reply has been they will be in stock in 1 month.RUBBISH I have waited 4 months now the say it will be another 3 months till in stock. Basically they have no idea I have a garage half tiled with no idea when they will get re supplied ADVICE BUY FROM FROM SOMEWHERE ELSE WHO HAVE STOCK.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a response to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
User from USA User from USA
Very bad quality and late delivery
Light Gray 50 PCS
I regret ordering from vevor. They YouTube reviews are fake and paid. I don't recommend anything from vevor
1 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
User in USA User in USA
Very bad quality and late delivery
Black 50 PCS
I regret ordering from vevor. They YouTube reviews are fake and paid. I don't recommend anything from vevor
1 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
George Gref George Gref
Mr
Light Gray 55 PCS
Tiles were advertised a usable in wet areas and outdoors The tiles are hard plastic and in cold weather become even harder. Being hard they become very slippery when wet in a cold environment. They are not suited for that use. They would be fine outside in warm temperatures or indoors. If you're planning on using these on a walkway in a cold wet climate you may want to rethink your purchase to something more pliable.
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
JF JF
Mr
Light Gray 40 PCS
I ordered 8 boxes of 40 tiles (4 black & 4 grey). I received the black tiles, but never received the grey tiles. Vevor refused to send me another 4 boxes of grey tiles, even though they had them in stock, instead they decided to reimburse me. I have no use for the black tiles if I do not have the grey tiles. Now I am sitting with 160 black tiles that are of no use to me. I would never do business with Vevor again.
1 people found this helpful
Customer Service Reply: "Hi there! We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Also,we have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again. "
JF JF
Mr
Black 40 PCS
I ordered 8 boxes of 40 tiles (4 black & 4 grey). I received the black tiles, but never received the grey tiles. Vevor refused to send me another 4 boxes of grey tiles, even though they had them in stock, instead they decided to reimburse me. I have no use for the black tiles if I do not have the grey tiles. Now I am sitting with 160 black tiles that are of no use to me. I would never do business with Vevor again.
0 people found this helpful
Customer Service Reply: "Hi there! We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Also,we have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again. "
Daniel Daniel
They will start breaking apart after 2 months
Light Gray 50 PCS
Do not buy it after 2 months it’s start breaking apart , they twist so much , I will recomendó you to you sold ones
1 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Javaris stewart Javaris stewart
Shop tiles
Black 50 PCS
Very disappointed never received my package contacted customer service several times and the issue still haven’t been resolved
0 people found this helpful
Customer Service Reply: Dear valued customer, We thank you for your feedback. Sincere apologies for any inconvenience this may have caused. Our after-sales team will assist quickly if you visit our "Contact Us" section online. Thank you for your understanding.
William Hoffman William Hoffman
Mr
Light Gray 50 PCS
I never recieved this order. Lost somewhere in your Vevor world. I have tried to contact the company many times to tell them so. Keep getting a stock answer to wait a day or two more. Its obvious Vevor uses an offsite company for customer support. Maybe I should call it Customer lack of support. This shipment never got to Ontrac. I reordered more gray tile to wee if that one gets to me. Will sort it out later. I do have all my orders for the black tiles.
0 people found this helpful
Customer Service Reply: To our valued customer, thank you for your patience and willingness to cooperate. We’re actively working on resolving your concerns and are focused on finding a solution that works for you. Please keep checking your ticket and email for regular progress updates. If you need further help or have more queries, don’t hesitate to contact us.

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