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VEVOR Collapsible Folding Wagon, 550lb Load & 220L, 2 in 1 Foldable Wagon Cart Converts to Bench, Utility Wagon with Adjustable Handle, Outdoor Cart for Groceries Shopping, Camping, Gardening

Customer Reviews for VEVOR Collapsible Folding Wagon, 550lb Load & 220L, 2 in 1 Foldable Wagon Cart Converts to Bench, Utility Wagon with Adjustable Handle, Outdoor Cart for Groceries Shopping, Camping, Gardening

Flat Fold 550 lbs

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Flat Fold 220 lbs
Lo compré para llevar las sillas y sombrillas de la playa. Me resultó pequeño, pero eso fue fallo mío pues había un modelo más grande. El mango es muy corto y para poder llevarlo tengo que inclinar el cuerpo con una postura forzada, las ruedas se clavan en la arena y lo llevas arrastrando, no rueda, por todo esto no es útil para la playa, yo no lo aconsejo
0 people found this helpful
Customer Service Reply: Gracias por sus comentarios. Lamentamos mucho las dificultades que ha tenido con el producto. Hemos creado un ticket para darle seguimiento a este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le mantendrá informado hasta que se resuelva. Por favor, revise su bandeja de entrada con prontitud.
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Dave Dave
Wagon customer
The left front brake came broken. It was dragging on the wheel. Customer service was terrible. Lots of pictures and videos sent in over two weeks. The wagon was not fixed or replaced. They sent me 20 dollars and said good luxk.
1 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for bringing your worries to our attention. We’re sorry for any hassle created. For additional assistance, go to our "Contact Us" page online; it’s in the bottom navigation bar. Use this section to submit a ticket for unresolved issues—our after-sales team is ready to help quickly. We appreciate your understanding.
Alma Alma
Worst wagon
Flat Fold 350 lbs
Do not buy this wagon used it less than times and I bought less than a year ago and it’s ripped from both corners and it won’t let me upload any pictures
0 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Chris Chris
Mr.
Flat Fold 350 lbs
Honestly the product is great but the customer service here is insanely poor! I had a malfunction with a part of the product once and I was back and forth with customer service for over a month! All I wanted to do was return the item, simple, but they made it so difficult its still not resolved, they wanted to offer me a $20 gift card for a $150+ purchase, I said no politely, they continued to play games and its still not resolved over a month later. Its insane, rarely have I dealt with a company with such low service.
3 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing these issues. We’re sorry for the trouble caused. For more assistance, please check our "Contact Us" page online, in the bottom navigation bar. Through this section, submit a ticket for unresolved issues—our after-sales team is ready to help quickly. We appreciate your understanding.

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