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VEVOR 1/4" Drive Impact Socket Set, 14 Piece Deep Socket Set Metric 4-15mm, 6 Point Cr-Mo Alloy Steel for Auto Repair, Easy-to-Read Size Markings, Rugged Construction, Socket Organizer

Customer Reviews for VEVOR 1/4" Drive Impact Socket Set, 14 Piece Deep Socket Set Metric 4-15mm, 6 Point Cr-Mo Alloy Steel for Auto Repair, Easy-to-Read Size Markings, Rugged Construction, Socket Organizer

1/4" 14 pcs CR-MO

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1658 Reviews
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Michael H Michael H
Very disappointing
3/8" 90 pcs CR-MO
Very disappointing 1
Bought for the swivel sockets. 1/2 to 3/8 adapter broke instantly first use on a junk electric impact gun that will barely take off lug nuts. Not sure how long the rest of the components in the set will last if this is an example of the quality. Reduced to one star for the lousy customer service games Vevor played because of this review.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,Thank you for taking the time to share your experience with us. We're sorry to hear that our product didn't meet your expectations, and we completely understand how frustrating that can be. We've created a support ticket for your case, and our customer support team will be reaching out to you via email soon. They'll keep you updated throughout the process until the issue is resolved.Please check your inbox promptly for our messages.
rjshay rjshay
Buy protection is a scam
Buy protection is a scam 1
Socket set received with a damaged case. Box was damaged but there is nothing but one layer of cardboard for protection and these are 1/2" drive sockets. Supplied pictures and yes I bought the extra buyer protection for lost or damaged product. They'll get back to me in 48 hours. What is the buyer protection for ? Just a way to take your money !!
2 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely apologize for the inconvenience this issue has caused you. Thank you for accepting the proposed solution and for your patience. Our team is currently working on the next steps, and we will provide you with an update as soon as possible. In the meantime, we kindly ask that you continue to monitor the ticket responses and your email for any updates. Thank you for your understanding and continued patience.
Jeff Jeff
1/2 impact socket set
1/2" 65 pcs CR-V
Never got it because there 3rd party shipping idiots can not read address and deliver to the wrong address somewhere in my city and the idiot delivered to the wrong address sent pictures of my location and the picture of the shipping idiot picture of where they left it. after a week of going back and forth with the retarted shipping company and Vevor refunded me money
0 people found this helpful
Customer Service Reply: Hi there! We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Also,we have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Matthew Matthew
No help
No help  1
I bought a kit and it came with 2-2 7/16 sockets and no 2 3/8 I cannot get any help getting the missing 2 3/8 not what I expected
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Richard Richard
lllllllllllll
1/2" 9 pcs CR-MO
item never arrived......waiting for a refund...... customer service is EXTREMELY POOR!!!!!!!
0 people found this helpful
Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered.We've checked and seen that the matter was resolved on your latest Ticket. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Steve Russell Steve Russell
Truck driver
1/2" 65 pcs CR-V
Never received it
0 people found this helpful
Customer Service Reply: We sincerely apologize that you haven’t received your package yet. We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Derrick Jacobsen Derrick Jacobsen
Owner/Florida Light Tackle Charters Inc.
1/2" 65 pcs CR-V
Owner/Florida Light Tackle Charters Inc.  3
All in all very nice set of impacts! Only complaint is one hinge on the plastic case was broken upon arrival & its a very heavy case so, I seriously doubt it will hole together carrying by its handle. Gonna have to carry it with both hands horizontally unfortunately. 🙁
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
David David
Owner
1/2" 65 pcs CR-V
Owner 3
This was a good looking set for the project i am working on. The only complaint I have is that the ball in the extensions fall out and are useless now. I would like replacements however I was not able to get through to anyone.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Jonah Jonah
No title
1/2" 65 pcs CR-V
No title 3
After buying the 1/2" socket set and organizer, I found that the 11/16" socket doesn't fit its designated spot. It seems there's a sizing inconsistency with either the socket or the organizer. It’s a frustrating issue otherwise great set.
1 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
David David
Owner
3/8" 48 pcs CR-V
Owner  3 Owner  3
Greats set but missing a socket and have two of another sent messages but no replies otherwise nice.
5 people found this helpful

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