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VEVOR 1/4" Drive Impact Socket Set, 48 Piece Deep & Shallow Socket Set SAE 3/16"-9/16" and Metric 4-15mm, 6 Point Cr-Mo Alloy Steel for Auto Repair, Easy-to-Read Size Markings, Storage Case

Customer Reviews for VEVOR 1/4" Drive Impact Socket Set, 48 Piece Deep & Shallow Socket Set SAE 3/16"-9/16" and Metric 4-15mm, 6 Point Cr-Mo Alloy Steel for Auto Repair, Easy-to-Read Size Markings, Storage Case

1/4" 48 pcs CR-MO

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Verified Purchase
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never received never received
never received
1/2" 65 pcs CR-V
never received
0 people found this helpful
Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered.We've checked and seen that the matter was resolved on your latest Ticket. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Darin wheeler Darin wheeler
Jib services
3/8" 90 pcs CR-MO
Never received
0 people found this helpful
Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered.We've checked and seen that the matter was resolved on your latest Ticket. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Jason Jones Jason Jones
Socket Set/ Customer Service
3/8" 90 pcs CR-MO
The parts won’t stay in the case and trying to contact someone for a return is almost impossible. You only get a chat bot.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Philip Edward Kelley Philip Edward Kelley
Never got the item
3/8" 48 pcs CR-V
Never received it
0 people found this helpful
Customer Service Reply: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Rusty Williams Rusty Williams
Owner
3/8" 48 pcs CR-V
You sent a 1/2" drive instead of the 3/8" drive i ordered. This tool is useless to me and I wont be ordering or recommending your business to anyone if this is the service you provide.
0 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry for the mix-up with your order—we know this must have been disappointing, and we take full responsibility. We’ll create a ticket to reach out soon and confirm details with you. Rest assured, we’ll work out a solution that meets your needs. Thanks for letting us know—we’ll resolve this promptly!
Daniel Young Daniel Young
Owner
1/2" 65 pcs CR-V
Never received this. After trying to make contact and explaining what had happened. It showed it was delivered to NJ but the problem is I am in N C. But they fail to understand this and never sent another or offered to reimburse. I have bought alot off vevor & never issues. I will still buy stuff but not as much as I was .
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
Steven Russell Steven Russell
Druver
1/2" 65 pcs CR-V
Never got it 😡
0 people found this helpful
Customer Service Reply: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Mark Hansrote Mark Hansrote
Socket
1/2" 65 pcs CR-V
Ordered socket set twice never received either set will not order from vevor again customer service is not avaliable
0 people found this helpful
Customer Service Reply: We sincerely apologize that you haven’t received your package yet.We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
John Apperson John Apperson
Journey mechanics
I would but never received this item and for a resolution from Vevor that sent the the wrong product and sent a email saying refund and send me the right product and still nothing on their end. SAD AND MAD !!!!!!!!!!
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
MacDaddy MacDaddy
Double D
1" 8 pcs CR-MO
1st socket out the box 38mm, used on tractor implement, split in 1/2 when torqued to break bolt loose. Had to go to Snap-On to break bolt loose. I guess you get what you pay for. I hope it was a defective socket and rest of kit stands up to heavy use. I should have taken a photo but was so pissed, I tossed it. It probably landed in next county. Or I’ll find in 1 day when I’m bush hogging.
3 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.

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