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VEVOR Impact Sockets Set 8pcs 6-Point 2.5 cm Drive Bit Ratchet Tool Kit Case

Customer Reviews for VEVOR Impact Sockets Set 8pcs 6-Point 2.5 cm Drive Bit Ratchet Tool Kit Case

1" 8 pcs CR-MO
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Customer Reviews

4 Out of 5
Based on 1658 reviews
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1613 Reviews
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1613 reviews
unhappy customer unhappy customer
grandma
never got it!! Never ordering again!!
0 people found this helpful
Customer Service Reply: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Lisa Aucoin Lisa Aucoin
No tools
3/8" 90 pcs CR-MO
Never received my tools. This was a Christmas present for my son. Very unhappy.
0 people found this helpful
Customer Service Reply: We sincerely apologize that you haven’t received your package yet. We have created a ticket for you to follow up on this issue.We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
Kyle and Scot Motorsports Kyle and Scot Motorsports
Owner
1/4" 14 pcs CR-MO
I would really like to give five stars, but I still haven’t received the product yet. I received something else instead looks like a rolled up piece of plastic maybe for a desktop. I sent the photo of the box and the shipping label and tried to upload the picture of the plastic piece..
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Steven Henry Steven Henry
1/4 socket set
1/4" 55 pcs CR-V
I never received it
0 people found this helpful
Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered.We've checked and seen that the matter was resolved on your latest Ticket. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
never received never received
never received
1/2" 65 pcs CR-V
never received
0 people found this helpful
Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered.We've checked and seen that the matter was resolved on your latest Ticket. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Darin wheeler Darin wheeler
Jib services
3/8" 90 pcs CR-MO
Never received
0 people found this helpful
Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered.We've checked and seen that the matter was resolved on your latest Ticket. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Jason Jones Jason Jones
Socket Set/ Customer Service
3/8" 90 pcs CR-MO
The parts won’t stay in the case and trying to contact someone for a return is almost impossible. You only get a chat bot.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Philip Edward Kelley Philip Edward Kelley
Never got the item
3/8" 48 pcs CR-V
Never received it
0 people found this helpful
Customer Service Reply: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Rusty Williams Rusty Williams
Owner
3/8" 48 pcs CR-V
You sent a 1/2" drive instead of the 3/8" drive i ordered. This tool is useless to me and I wont be ordering or recommending your business to anyone if this is the service you provide.
0 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry for the mix-up with your order—we know this must have been disappointing, and we take full responsibility. We’ll create a ticket to reach out soon and confirm details with you. Rest assured, we’ll work out a solution that meets your needs. Thanks for letting us know—we’ll resolve this promptly!
Daniel Young Daniel Young
Owner
1/2" 65 pcs CR-V
Never received this. After trying to make contact and explaining what had happened. It showed it was delivered to NJ but the problem is I am in N C. But they fail to understand this and never sent another or offered to reimburse. I have bought alot off vevor & never issues. I will still buy stuff but not as much as I was .
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.

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