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VEVOR Lift Top Coffee Table, 39.4 in Rectangle Coffee Table with Extra Storage Pockets, Pop Up Coffee Table with Power Strip & USB & Ambient Lighting for Living Room, Brown

Customer Reviews for VEVOR Lift Top Coffee Table, 39.4 in Rectangle Coffee Table with Extra Storage Pockets, Pop Up Coffee Table with Power Strip & USB & Ambient Lighting for Living Room, Brown

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54 Reviews
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Leslie Graham Leslie Graham
Faulty and no customer service
Walnut 1000x480x405-545 mm
Faulty and no customer service 1
One of the legs had a metal peice embedded inside it and therefore I cannot put the screw through. I have reached out to ask for a replacement part and received zero response. I have asked for a return/refund and zero response. No customer service email or phone number.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Ben Ben
Très Decu
106x50x49 cm
Le montage en soi est facile. Par contre, une des vis censée être cruciforme était juste un trou rond ( impondérable visser ). En plus, l’un des pieds noir de la table était rayée au point de voir la couleur grise métal de l’acier. Enfin, bien que j’ai respecté intégralement le manuel de montage : le plateau supérieur de la table laisse un jour de cinq centimètres une fois que l’on abaisse la table. C’est dommage car le reste était joli.
0 people found this helpful
Customer Service Reply: Merci pour votre retour. Nous sommes sincèrement désolés des difficultés que vous avez rencontrées avec le produit. Un ticket a été créé pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à sa résolution. Veuillez consulter régulièrement votre boîte de réception.
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Lennart Lennart
Misstreated customer
106x50x49 cm
I am more conserned about if and when the delivery will be made. Since my order behinning OCTOBER smetade delivery time is out. Shall I order repai of by pay ment. It is very hard to comment somthing that is not at hand.
0 people found this helpful
Customer Service Reply: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.    Also we sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Rob Rob
Mr
Pieces did not fit and table was unable to be constructed. Sent Vevor pics n video of parts not fitting, but they simply said to "adjust" it....which was not possible. Vevor failed to ensure quality control of this product, FAILED TO RETURN MY MONEY. I cancelled payment thru my cc company. Review Website is not allowing me to post pics of issue
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for bringing your worries to our attention. We’re sorry for any hassle caused. For additional support, go to our "Contact Us" page online; it’s in the bottom navigation bar. Use this to submit a ticket for unresolved problems, and our after-sales team will resolve them quickly. We appreciate your understanding.

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