Received extractor a couple of months ago but only got to use it now, found it easy to set up although the plate for cranking the basket is a little tricky to line up and the ball bearing was loose inside the packaging and took a little finding would suggest bagging it and then securingit with the other components. Operating it is a very simple act, and not as wobbly as I expected unless you spin to fast even on a tile floor (which I did and blew out 3 frames but that was my fault). Construction is sound with decent factory welds, basket is made of good thickness stainless steel bar and appears to have been designed to accommodate all size frames, as I use national super frames they are a little small for the basket even so I still managed to extact 12kg from 11 frames but to make it quicker and easier on myself this will be easily fixed with me installing a couple of extra bars to help keep the frames in place, it was good to see they use rivnuts as they will make it more durable and assembly and disassembly easier and give a longer life to this product. Compared to similar extractors I have see in Ireland it cannot be beaten on price, quality and simplicity. A great investment for any hobbiest beekeepers who wish to preserve drawn comb and get a earlier start on honey production. Vevor are a credit to deal with from ordering to delivery being problem free I had it in a week. As I am satisfied I cannot comment on after sales service.