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VEVOR Wire Stripping Machine, 1.5-40 mm Drill Powered, Manual Copper Stripper w Heat Treated Steel Ultra Long Lasting Blade, Compact & Portable for Scrap Cable Peeling Recycling

Customer Reviews for VEVOR Wire Stripping Machine, 1.5-40 mm Drill Powered, Manual Copper Stripper w Heat Treated Steel Ultra Long Lasting Blade, Compact & Portable for Scrap Cable Peeling Recycling

1.5-40mm

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wirtzbryan88 wirtzbryan88
Problème de moteur
60W
Le moteur ne fonctionne pas et le service méditer remboursé
1 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Killian Queally Killian Queally
Mr.
1.5-40mm w/ Scale
Very surprised and disappointed at lack of quality check of unit before packing and shipping. Unit came partially assembled, Black plastic handle was already attached to metal handle arm which should attach to main body. Main body comes with a black metal D-shaft section (drive flat section) so as to attach the handle arm securely. The handle arm does not come with a corresponding D shaped hole in the arm,this would have improved its build quality. When trying to attach the handle arm to the shaft, it was noticed that the threaded pilot hole for the M8*12 hexagon screw (item 6 page 5) was not in the correct position on the arm. The M8 threaded hole appears to have been incorrectly installed at the wrong end of the handle arm next to the black plastic cylindrical handle. This has made the unit inoperable unless, we drill and tap the handle arm ourselves or replace the handle arm with an arm incorporating a D-shaft slot and M8 threaded locking screw hole. When you purchase a piece of equipment, we would normally expect to be able to use it fairly quickly once bolted and screwed together. In this situation, unit is unusable until handle issues are resolved.
1 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Kurt Redance Kurt Redance
Wire stripper
0.05” wire (16 ga) wire it claims to do,.. witch is why I choose this single wheel model. And let me tell you personally it does not work
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
what a waste what a waste
owner
This product worked out of the box then within about 1 minutes started making a grinding sound in the gears. Contacted customer support which is a absolute nightmare of a process and extremely time consuming! Took approximately 2 weeks of back and forth emails with days of zero reply or care from Vevor. The END RESULT WAS A $95.00 DOLLAR CREDIT BACK ON A NON WORKING MACHINE THAT RAN LESS THEN 1 MINUTES WITH VIDEO AND SOUND PROOF THAT IT WAS NOT WORKING PROPERLY! So on a $209.00 dollar machine that Vevor says was not in working in order from the beging Their answer was give less then half back to the customer. So purchase at your own risk and be ready for them to do nothing if its not in working order when it gets to you.
5 people found this helpful
Customer Service Reply: We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Alex Alex
Waardeloos!!
180W
Waardeloze machine! Massieve koper kabels draait ie om het tandwiel heen, of schieten de motor in. Dunne normale koper kabels schieten steeds onder het mes weg! Mijn schoonzoon heeft de duurdere versie en die is vele malen beter! Die doet zijn werk l. Deze machine bezorgd he alleen maar extra werk! Motor word kokend heet na 5 minuten aan staan Ik raad deze machine zeer zeker af!!!
0 people found this helpful
Customer Service Reply: We hebben een ticket voor u aangemaakt om dit probleem op te volgen. Ons klantenserviceteam neemt per e-mail contact met u op en houdt u op de hoogte totdat het probleem is opgelost. Controleer uw inbox zo snel mogelijk op onze berichten.
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Steven.L Sharper Steven.L Sharper
Mr
It came to me and a damaged package and it don’t work
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we sincerely apologize that your order arrived not as expected. We understand how disappointing this must be and appreciate you bringing it to our attention. We have reported this issue to our logistics partner so they can investigate and improve their handling process. In the meantime, we’ve created a support ticket for your case. Our customer service team will reach out to you via email shortly and keep you informed until the issue is fully resolved. Please keep an eye on your inbox for further updates.
Josselin Tournelle Josselin Tournelle
Machine à dénuder reçue cassée
1.5-30mm Visual Window
Machine à dénuder reçue cassée 3
Bonjour, j'ai reçu ma commande aujourd'hui mais la molette en plastique de réglage est cassée... Je suis un peu déçu. Merci de me faire parvenir une pièce de remplacement. Cordialement.
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Kai Uwe Kai Uwe
Im großen und Ganzen brauchbar.
1.5-40mm
Ich habe etliche Kilometer Kabel aufgetrennt mit dem Gerät. Irgendwann ist allerdings der Antrieb für den Akkuschrauber in der Welle abgerissen. Schade. Auch ist das zentrieren der Kabel ab und an nervig. Auch gleiten diese öfter mal neben das Schneidrad. Das ist nervig. Aber dennoch ist es im großen und Ganzen gut und ich würde es wieder kaufen.
0 people found this helpful
Customer Service Reply: Hallo! Wir freuen uns sehr, dass Sie Ihre Einkaufserfahrung mit uns geteilt haben. Das hilft uns sehr, uns zu verbessern. Vielen Dank für Ihr wertvolles Feedback!
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Willy Willy
Fil déroule à côté
1.5-40mm
Le fil en dessous de 6 mm carré est trop contraignant à dénuder donc pas rentable, il se déroule à côté de la lame, il faudra que je bricole pour que le fil soit guidé au plus près de la découpe. Pour le réglage, peut être remplacer les vis allen par des molettes. Sinon machine qualitative sur les matériaux et sa conception. RAS la dessus. Envoie rapide et soigné.
0 people found this helpful
Customer Service Reply: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat. Vos commentaires sont précieux et nous aident à nous améliorer. Nous transmettrons vos remarques à l'équipe concernée afin d'apporter les optimisations nécessaires. Merci encore pour votre contribution ! Nous sommes vraiment désolés d'apprendre que notre produit vous a posé problème ; nous comprenons parfaitement combien un dysfonctionnement en cours d'utilisation peut être frustrant. Nous allons résoudre ce problème rapidement ! N'oubliez pas que vous pouvez contacter notre service client par chat en direct ou par e-mail pour obtenir de l'aide.
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Andreas Andreas
Mr
1.5-40mm
Quantity is not the best and easily bent, not good with pex cables. It is not good for a lot of us
0 people found this helpful
Customer Service Reply: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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