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VEVOR Wire Stripping Machine, 1.5-40 mm Drill Powered, Manual Copper Stripper w Heat Treated Steel Ultra Long Lasting Blade, Compact & Portable for Scrap Cable Peeling Recycling

Customer Reviews for VEVOR Wire Stripping Machine, 1.5-40 mm Drill Powered, Manual Copper Stripper w Heat Treated Steel Ultra Long Lasting Blade, Compact & Portable for Scrap Cable Peeling Recycling

1.5-40mm

Customer Reviews

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URBAIN-VANDERHOEVEN Claude URBAIN-VANDERHOEVEN Claude
Ne convient pas.
180W
Je ne savais pas que mon fils avait commandé cette même machine et elle fait donc double emploi. Je désire de vous la renvoyer et de récupérer mon versement de 125,90 €. Merci de m'envoyer un formulaire de retour. Bien à vous.
0 people found this helpful
Customer Service Reply: Nous avons constaté que le problème que vous avez signalé a été résolu par courriel. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter.
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Norman Norman
Work
This unit came to me completely damaged...I tried to fix it my self but unit is trash
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Secher Secher
Dessus
180W
Bonjour j'ai investi dans cet machine pensent gagner du temps mais très dessus car la machine denud très mal les câble en 1.5 et 2.5 malgré plusieurs réglages et essaie fait obligé de les faire passer plusieurs fois dans la machine pour avoir un fil partiellement dénudé ou même pas des fois .pour les gaines ça fonctionne. Je vais plus vite avec un cuteur je pense renvoyer la machine très dessus
0 people found this helpful
Customer Service Reply: Nous vous présentons nos plus sincères excuses pour la gêne occasionnée par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les meilleurs délais. Nous vous tiendrons informés de votre problème par e-mail ; veuillez consulter votre boîte de réception pour toute nouvelle communication.
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Rm Rm
Mr
1.5-30mm Visual Window
Didn’t unpack item from box for a while but when I did the black plastic knob was cracked making hard to adjust the height. At which now it was too late to return. Regardless of this knob being cracked the V angle where the wire feeds and runs through does not hold the wire in place for a proper cut of the sheathing. I know some may say user error but I tried a number of times with the same result, resulting me to just use a sharp blade to remove the sheathing. Some may have luck with this product but I don’t think I would purchase another.
0 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Musoman Musoman
MR
1.5-30mm Visual Window
This is without doubt the worst tool I have ever purchased it will not carry out the function for which it was intended as the cable simply rides off the cutting wheel. I have requested return of the item for full refund on 3 occasion's over the past month and simply been fobbed off. The customer service worse than the product they make new hurdle's each time you respond. in all honesty I can not recommend either the product or the Company to anyone! If it were possible to issue a minus rating I certainly would do so.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Ed Ed
wire stripping machine
Product is great, Vevor's customer service sucks.
2 people found this helpful
Customer Service Reply: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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1.5-30mm Visual Window
Inutile de casse rapide ne sert a rien il c'est casser trez rapidement ne dénudé pas tout les câbles
0 people found this helpful
Customer Service Reply: Cher client, merci pour votre commentaire. Veuillez nous excuser pour la gêne occasionnée. Contactez-nous en ligne pour une assistance rapide de notre service après-vente. Nous vous remercions de votre compréhension.
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xxx xxx
xxxxx
Bonjour ,pour pouvoir faire une évaluation, encore faudrait il que je reçoive ma commande , hors elle n est jamais arrivée,et il a fallu que je passe des heures a envoyer des messages pour savoir que mon colis avait été perdu et encore des messages et des traductions pour heureusement me faire rembourser et j hésite vraiment a repasser une commande !!!
1 people found this helpful
Customer Service Reply: Nous vous présentons nos plus sincères excuses pour la mauvaise expérience logistique que vous avez rencontrée. Nous avons pris note de ce problème et le signalerons à notre partenaire logistique afin d'optimiser le processus de livraison. Merci pour vos commentaires, qui nous aident à améliorer nos services.
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Tim Tim
Y
Not worth a fuck never received it never buy anything from this company ever they’re a fucking joke
2 people found this helpful
Customer Service Reply: Dear valued customer, appreciate your patience and cooperation. We're in the midst of addressing your concerns and striving to provide a solution that meets your expectations. Check your ticket and email regularly for updates. Need more help? Just contact us.
Garet Garet
Wire stripper
Rather disappointed in the stripper. Removed from box read instructions and put to work. Didn’t work the best. Motor started to make a weird noise so I shut down. Got to looking at it and motor was missing bolts for mount. Not impressed. Wouldn’t recommend. Would almost want a refund. Ended up finding the missing bolt in box the other bolt is there just on an angle. Have photos but can’t figure out how to up load.
2 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for your feedback. Please accept our apologies for any trouble. Our after-sales team is available for quick support via our online "Contact Us" page. We truly appreciate your understanding.

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