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VEVOR Massage Gun Deep Tissue, Percussion Muscle Massage Gun for Athletes - with 6 Speed Levels & 4 Massage Heads, 12V 2500mAh Batteries, Handheld Mini Massage Gun for Pain Relief, Muscle Relaxation

Customer Reviews for VEVOR Massage Gun Deep Tissue, Percussion Muscle Massage Gun for Athletes - with 6 Speed Levels & 4 Massage Heads, 12V 2500mAh Batteries, Handheld Mini Massage Gun for Pain Relief, Muscle Relaxation

Customer Reviews

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68 Reviews
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El El
Disgruntled
I was told by my PT that using a massage gun would accelerate my healing and I didn't need to purchase a fancy or expensive one. I looked at the full range of options priced from low $30's to $hundreds. I selected Vevor because it looked like a good compromise between price and function. What a joke. Upon receiving it, I immediately tried to use it, but found the attachment didn't stay locked into place. I tried other head attachments and they too didn't stay locked into place. In fact any head quickly spun out of the gun. Note - it says on the instructions that the head attachments are quick release. They certainly are. Once the unit is turned on, the head spins right off. Totally useless. I've written to them and they are sending me a refund that amounts to what I suspect is the shipping cost. My recommendation: DON'T BUY.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Mosin Mosin
Broken accessory
Broken accessory  2
Ome of the accessories broke off. I liked that rubberized one the most. Support is non existent and I am not getting any response.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Antti Antti
Terrible quality massage gun.
Its okay until it works. After 4-5 hours active use it broke down. This kind of quality is the reason i sont want to buy Vevor anynore. This kind of trash makes lots of waste in EU.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Rich Pacacha Rich Pacacha
Massage gun review
Really like the massage it creates but I have a worrisome problem. When it dropped to 38% charge it refused to start. Tried several times and walked away. Came back later, plugged it in until it hit 100% and then it started up. This has happened twice now and I expect some day it will refuse to start up forever....twitchy buyer now!!
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for informing us of your worries. We’re sorry for the hassle caused. For more assistance, go to our "Contact Us" page online, found in the bottom navigation bar. Submit a ticket here for any unresolved issues—our after-sales team will work to fix things quickly. We appreciate your patience.
Matthew Ryan CHRISTIE Matthew Ryan CHRISTIE
Massage gun
T Type 12 V 3200rpm
Massage gun 1
Never got my order, ups apparently lost it or it was stolen. They wanted a police report lmfao! PayPal looking into matter (usually pretty good) That's the first strike, probably only going to allow 2 so get your shit together. I'm a big amazon fan so you'll lose business from me if my recent order gets screwed up.
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
Jmalez Jmalez
Dont buy
my old units battery is going out, I bought this one as a replacement due to its specs but in no way do they live up to them Very poor performance, dose not hit very hard at all when turned up all the way, very disappointed, will need to find a different unit from a different vendor , only 4 speed levels and 4 variable levels
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Miki Miki
Urządzenie tragedia
X-shaped 7.4V 3200rpm
Po rozpakowaniu paczki, i uruchomieniu urządzenia w rękach popsuło się i przestało działać prawidłowo, jest to tani produkt rozumiem gdyby zepsułom się po kilku miesiącach ale nie odrazu.
0 people found this helpful
Customer Service Reply: Otrzymaliśmy Państwa zgłoszenie dotyczące tego problemu. Nasz zespół obsługi klienta zajmie się Państwa sprawą w ciągu 24 godzin i będzie nadal udzielał pomocy, aż do momentu rozwiązania wszystkich Państwa problemów. Prosimy o śledzenie odpowiedzi na zgłoszenia i powiadomień e-mail.
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AmmaBee AmmaBee
Énorme et modèle défaillant
X-shaped 24V 3300rpm
Le modèle reçu ne fonctionne pas. Il ne se met tout simplement pas en route. À 13,90€, c’était trop beau pour être vrai ! En plus de ça, l’objet est énorme, absolument pas pratique à utiliser seul.
0 people found this helpful
Customer Service Reply: Nous avons constaté que le problème que vous avez signalé a été résolu par e-mail. Nous sommes ravis que votre problème ait été traité rapidement. Pour toute question, n'hésitez pas à nous recontacter.
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