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VEVOR Mechanical Keyless Entry Door Lock, 14 Digit Keypad, Double-sided Embedded Outdoor Gate Door Locks Set with Keypad and Handle, Water-proof Zinc Alloy, Easy to Install, for Garden, Yard, Garage

Customer Reviews for VEVOR Mechanical Keyless Entry Door Lock, 14 Digit Keypad, Double-sided Embedded Outdoor Gate Door Locks Set with Keypad and Handle, Water-proof Zinc Alloy, Easy to Install, for Garden, Yard, Garage

Double-Sided Keypad Black
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Customer Reviews

4 Out of 5
Based on 184 reviews
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24 reviews
Forkiechick Forkiechick
Mrs
Double-Sided Keypad Black
Not recommended , I purchased 2 of these gate locks 1 of which the numbers have no resistance already making it so the gate is permanently locked
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Shawn Shawn
Buyer
Double-Sided Keypad Black
Broke after one week use
0 people found this helpful
Customer Service Reply: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
Rusty Rusty
Manager
Double-Sided Keypad Black
I haven't received this item they say it was delivered but we haven't seen it here
0 people found this helpful
Customer Service Reply: Hello! We sincerely apologize that you haven’t received your package yet. We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Alison M Alison M
Ms
Double-Sided Keypad Black
Simple enough to set, fiddly to install on north american door holes as hole & screw placement is different so it wiggles. Biggest flaw is that the passage lock is not reliable. It unlocks, but then locks again. A person could get locked IN if they don’t know the code… I asked for a refund and will replace it. The refund took multiple requests. I Really wanted it to be good!
0 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for letting us know your concerns. We apologize for any inconvenience this has led to. For further support, please visit our "Contact Us" page online, found in the bottom navigation bar. Submit a ticket there for unresolved issues—our after-sales team is standing by to resolve them promptly. Thank you for your patience.

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