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VEVOR Mechanics Tool Set and Socket Set, 450 Pcs, 6.4, 9.5 and 12.7 mm Drive Deep and Standard Sockets, SAE Metric Mechanic Tool Kit with Bits, Wrenches, Accessories, Storage Case with Orange Drawer

Customer Reviews for VEVOR Mechanics Tool Set and Socket Set, 450 Pcs, 6.4, 9.5 and 12.7 mm Drive Deep and Standard Sockets, SAE Metric Mechanic Tool Kit with Bits, Wrenches, Accessories, Storage Case with Orange Drawer

1/4"+3/8"+1/2" 450 pcs

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Robin Robin
terrible carry case...
I bought this set of sockets/ plus... and while the tools themselves are pretty good, the CASE they are in is pathetic !!! The plastic hinges broke the first week of use, and now I can't keep the tools from falling out if it's not lifted flat every time you use them.. They really need to do a better case to put these in. Now I avoid taking them out of the shop completely.
1 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
Christopher Moore Christopher Moore
Dissapointed in this tool kit
I want to start off saying I am a fan of Vevor and have purchased a great deal of various products including tools! I am happy with almost everything i have bought, with this kit being an exception... I bought this kit several months ago. I have been very dissatisfied not with the quality of the tools, but the lack of sizes of tools that are commonly used not being jncluded. The Harbor freight 301 piece set hands down a far more complete kit verses this 450 piece. I am a mechanic by trade and carry a tool kit in my truck. I get frustrated not having common size sockets that would normally be included in a tool kit. I give this kit 2 stars rather than 1 star because the tools that are in this kit are quality, just not satisfied with the lack of selection.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Erin Barnett Erin Barnett
Tools kit
Bought for my teenage son. Good intro set for the tools. My biggest complaint though is the box. Made with a really cheap latch and can not carry one handed it breaks open and all the tools fall out. Maybe I got a lemon?? I wish it were able to be more accessible if it were i would rate it a ten.. is there a replacement box?
0 people found this helpful
Customer Service Reply: Dear Valued Customer,Thank you for taking the time to share your experience with us. We're sorry to hear that our product didn't meet your expectations, and we completely understand how frustrating that can be. We've created a support ticket for your case, and our customer support team will be reaching out to you via email soon. They'll keep you updated throughout the process until the issue is resolved.Please check your inbox promptly for our messages.
Paul Paul
Crappy box construction.
Tool box latches broke off the first day I got it. Tools seem fine, tool box sucks.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
sc*** sc***
tools
the peices don't fit firm in there spot spilled a hole tray full of sockets
1 people found this helpful
Customer Service Reply: Dear valued customer, We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Travis Gowen Travis Gowen
What no 10mm
Why just why? Seems that they should have at least 2 in there. Do you know what a mechanic would work on?
2 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Luis A Toro Rivera Luis A Toro Rivera
to get the tools secured in the box properly
to get the tools secured in the box properly 1 to get the tools secured in the box properly 1 to get the tools secured in the box properly 1 to get the tools secured in the box properly 1
the tool box came broken, and missing toolds
0 people found this helpful
Customer Service Reply: Dear valued customer, We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
wmcdonell1@aol.com wmcdonell1@aol.com
Poor service
Showed up broken and haven’t received my refund.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
luckithebest869 luckithebest869
Damaged product
The socket set arrived severely damaged, with parts that are broken or unusable. Due to its condition, I cannot safely or properly use the product, and it does not meet the expected quality.I would like to be compensated for the damaged item because it is not usable for its intended purpose. I would like to be compensated for this.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,Thank you for taking the time to share your experience with us. We're sorry to hear that your order arrived in an unexpected condition, and we completely understand how disappointing and frustrating this must be.We've created a support ticket for your case, and our customer support team will be reaching out to you via email shortly. They'll keep you updated throughout the resolution process and work with you until the issue has been fully resolved.Please keep an eye on your inbox and check your email regularly for our messages.Thank you for your patience and understanding. We appreciate the opportunity to make this right.
jelDFWPISSED jelDFWPISSED
VEVOR IS A SCAM
DO NOT BUY ANYTHING FROM VEVOR. IT IS A CHINA COMPANY WITH ZERO CUSTOMER SERVICE. THIS ITEM DOES NOT WORK WITH THE TOOL SET THEY SOLD ME. I ASKED TO RETURN IT, AND GET IDIOTIC EMAIL REPLIES THAT GO IN CIRCLES. THEY DO ANYTHING IN THEIR POWER TO NOT HONOR THEIR SCAM REFUND POLICY. BUY FROM HARBOR FREIGHT.....A US-BASED HONEST COMPANY. TRY CALLING THEM...NUMBERS ARE ALL DISCONNECTED.
1 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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