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VEVOR Mechanics Tool Set and Socket Set, 450 Pcs, 6.4, 9.5 and 12.7 mm Drive Deep and Standard Sockets, SAE Metric Mechanic Tool Kit with Bits, Wrenches, Accessories, Storage Case with Orange Drawer

Customer Reviews for VEVOR Mechanics Tool Set and Socket Set, 450 Pcs, 6.4, 9.5 and 12.7 mm Drive Deep and Standard Sockets, SAE Metric Mechanic Tool Kit with Bits, Wrenches, Accessories, Storage Case with Orange Drawer

1/4"+3/8"+1/2" 450 pcs
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Customer Reviews

4 Out of 5
Based on 809 reviews
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Vito Plaia Vito Plaia
Railroad foreman
Product is not good quality. Maybe good enough for homeowner that may use once a year. I am a DYI guy that does all his maintenance and repairs and my own and family and friends. This is not the tool set for you if you need them for everyday use. For respect to Vevor I will not mention other better quality tools at similar prices
2 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better.
John Lingnau John Lingnau
Mr.
I have yet to receive the item you are asking me to write a review on. I have not received any correspondence even advising the item has been shipped. This particular item was ordered over one month ago as of me writing this.
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
Jimmy Jimmy
VEVOR is horrible
Never received and customer service was no help
1 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Frank Ulrich Frank Ulrich
Owner
This product is horrible quality I used it one time in the first time I did I broke several pieces in the set. I want a refund of my money.
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Daniel Daniel
me
ordered this over a weak ago said b here in 4 days went and got a craftsman set now they wont let me return tried return cant find a way they dont let you go to return screen so i guess no refund on any thing been buying some vevor things no more
1 people found this helpful
Customer Service Reply: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Randy Bright Randy Bright
Missing tools. No help from customer service.
Missing tools. Was told they would be shipped to me when they were back in stock. Nothing ever happened and now customer service will not answer my emails. Bad business.
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Sean Sean
Junk do not buy
Absolute junk! Lowest quality metal. The tools don’t even stay in their respective spots-they spill out making a mess. The drawers are plastic junk that barely holds together. Wish I hadn’t bought this!
1 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Fred Fred
Don’t waste your time
To call it low quality would be tragic understatement.. sockets don’t stay on the ratchet , the sockets fit loose on bolts , the wrenches are very no better quality . The drawers don’t open smoothly and the cheap latches failed after the second use. There are far better options
1 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Richard E Robert Richard E Robert
Owner
Never received it it never made it to my house
1 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
GERI HARTSHORN GERI HARTSHORN
Mrs
I bought 2 sets and am Very disappointed. Several pieces broke first time used. Waiting on response from customer service on replacement pieces
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."

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