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VEVOR Motorized Ceiling TV Mount, TV Wall Mount for 32 to 55 Inch TV, Electric Adjustable Ceiling TV Mount, Motorized Flip Down TV Mount Bracket with Max VESA 24 x 16 in, Fits TVs Up to 120 lbs

Customer Reviews for VEVOR Motorized Ceiling TV Mount, TV Wall Mount for 32 to 55 Inch TV, Electric Adjustable Ceiling TV Mount, Motorized Flip Down TV Mount Bracket with Max VESA 24 x 16 in, Fits TVs Up to 120 lbs

Ceiling Type 55 kg

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BRAULT BRAULT
Vraiment dommage…
Ceiling Type 40 kg
Ce produit était très bien jusqu’à ce jour ! Malheureusement au bout de trois mois, il fait un bruit de grincement totalement insupportable. C est arrivé progressivement en une semaine. C est vraiment dommage car le produit paraît très solide et qualitatif. Bien pensé et bien construit. J ai essayé de lubrifier les roulements mais rien n’y fait. Je demande le remplacement à Vevor en espérant que le service relation clientèle soit à la hauteur. Il est donné pour 40kg et l écran 55 pouces fait seulement 17kg… J espère que Vevor va m’en adresser un nouveau rapidement
0 people found this helpful
Customer Service Reply: Merci pour votre retour. Nous sommes sincèrement désolés des difficultés que vous avez rencontrées avec le produit. Un ticket a été créé pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à sa résolution. Veuillez consulter régulièrement votre boîte de réception.
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B.Reb B.Reb
Mr
The product itself seems pretty solid and well made. Installed for only 1 month. As far as Vevor customer service and some of the features go....not happy at all. First off, all you get when you engage online with Vevor customer support are literally call center agents who know NOTHING about any of the products. Zero help. They just tell you that you'll get an email in 2-3 days. Anyways, the company sucks. The TV lift came with a CRAPPY REMOTE that only had the up, stop and down functions. No memory button so you can access a certain preset height...isn't it one of the features of modern tv and lift systems that you can operate it all by remote. The only way to choose preset heights is to use the stupid little WIRED remote that has to be within like 2-3 feet from the lift. Anyways, considering how easy it would be to make a half decent remote it just speaks for the overall thought into the product and customer service. Sub-par at best. Hopefully the lift mechanism actually holds up for a decent amount of time...who knows.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
M. M.
Leider nicht ausgereift
Lift-Type 60 kg
Super stabil, hochwertig,.gut zu bedienen, läuft gut und leise. ABER Es hat keine Sicherheitsabschaltung. Läuft es irgendwo gegen,.weil zb der Monitor nicht richtig eingeklappt ist, schaltet der Motor nicht ab....er drückt so lange und mit aller Kraft weiter, bis er sich Platz gemacht hat Mega gefährlich,.nicht nur weil Dinge beschädigt werden könnte sondern weil man sich selbst damit ernsthaft verletzen könnte. Daher kann ich nur einen Stern geben.
2 people found this helpful
Customer Service Reply: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Noelle Noelle
Don’t waste your time.
Horrible product. False advertisement and impossible to return. I should have trusted the fact that I couldn’t find any video reviews for this product.
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Dumitru Constantin Dumitru Constantin
Unreceived
Ceiling Type 50 kg
I have no clue because I did not received I am very6 dissapoinyed!!!!
0 people found this helpful

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