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VEVOR Multi-Purpose Folding Ladder, 7-in-1 Tall Extension Step Ladder, A Frame 3 Step with Scaffolding Plank Telescoping Ladder, 12ft Reach Height Heavy Duty Ladder, 330 lbs Capacity for Home Outdoor

Customer Reviews for VEVOR Multi-Purpose Folding Ladder, 7-in-1 Tall Extension Step Ladder, A Frame 3 Step with Scaffolding Plank Telescoping Ladder, 12ft Reach Height Heavy Duty Ladder, 330 lbs Capacity for Home Outdoor

3 Steps Painting Scaffold Board
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Customer Reviews

4 Out of 5
Based on 205 reviews
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tnguyen1605 tnguyen1605
Received damaged ladder and told to wait 48 hrs😟
5 Steps Metallic Natural Color No Spare Parts
Received damaged ladder and told to wait 48 hrs😟 1
I received this ladder from FedEx, found the foot of the ladder bent pretty bad.I immediately contact customer service and I also purchased insurance but both Customer Service Departments replied with telling me to wait 48 hrs while they look into the problem. I need the ladder to change out the light fixture on 16’ ceiling this weekend. Now I can stare at this ladder for the weekend, would anyone use this to get up to 16’ ceiling ?I hope they will schedule Fedex to come to pick up the ladder.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Víctor Víctor
Nunca la recibí ya que no se envió.
4 Steps Painting Scaffold Board
No se la calidad y el uso ya que no la enviaron.
1 people found this helpful
Customer Service Reply: Hemos observado que el problema que reportó se ha resuelto a través de la comunicación por correo electrónico. Nos complace que su inconveniente haya sido atendido con prontitud. Si tiene alguna otra consulta, no dude en ponerse en contacto con nosotros nuevamente. Asimismo, le ofrecemos nuestras más sinceras disculpas por la experiencia logística insatisfactoria que tuvo. Hemos tomado nota de esta situación y se la comunicaremos a nuestro socio logístico para optimizar el proceso de entrega. Agradecemos sus comentarios, ya que nos ayudan a mejorar nuestros servicios.
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Alberto Quagliato Alberto Quagliato
Merce smarrita in tialia per colpa di ìGLS
5 Steps Metallic Natural Color No Spare Parts
Non ho ancora ricevuto la merce enon riesco a capire dove sia, per favore non lavorate più con GLS in Italia, non sono per nulla professionali.
1 people found this helpful
Customer Service Reply: Siamo lieti che il tuo problema sia stato risolto tempestivamente. Se avete ulteriori domande, non esitate a contattarci nuovamente.Inoltre ci scusiamo sinceramente per l'esperienza logistica insoddisfacente che hai riscontrato. Abbiamo notato questo problema e lo riferiremo al nostro partner logistico per ottimizzare il processo di consegna. Grazie per il tuo feedback, che ci aiuta a migliorare i nostri servizi.
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Sam R Sam R
Damaged and refusing to honor warranty
4 Steps Metallic Natural Color No Spare Parts
Damaged and refusing to honor warranty 1 Damaged and refusing to honor warranty 1
The ladder arrived damaged and even though I purchased the warranty, Vevor is refusing to make the issue right. They keep saying it's 'resolved' and I have to keep reopening the ticket to try and get a return label sent to me. I'm starting to believe this company is a scam.
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
St*** St***
150€ Aluschrott
5 Steps Metallic Natural Color No Spare Parts
150€ Aluschrott 1
meine Leiter traf leider völlig zerstört an und kann so auf gar keinen fall verwendet werden . Schade, habe dem Kundendienst Bielder übermittelt und hoffe doch das ich problemlos eine neue und intackte leiter bekomme. ende offen
3 people found this helpful
Customer Service Reply: Wir haben Ihre Anfrage zu diesem Problem erhalten. Unser Kundenservice-Team wird sich innerhalb von 24 Stunden mit Ihnen in Verbindung setzen und Sie unterstützen, bis Ihr Anliegen vollständig geklärt ist. Bitte behalten Sie den Status Ihrer Anfrage und die E-Mail-Benachrichtigungen im Auge.
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FISCHER FISCHER
Échelle transformable
5 Steps Metallic Natural Color No Spare Parts
Échelle transformable 3 Échelle transformable 3
Échelle reçue rapidement ! Par contre, article ayant de nombreux défauts : pièces tordues, pocs sur montants... Ne gênant pas l'utilisation et en ayant vraiment besoin le lendemain de la réception, je l'ai gardé mais article vraiment abîmé ! Le système pour transformer l'échelle malgré un graissage est assez dur à manipuler, en espérant que ça ne s'aggrave pas !
1 people found this helpful
Customer Service Reply: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat. Vos commentaires sont précieux et nous aident à nous améliorer. Nous transmettrons vos remarques à l'équipe concernée afin d'apporter les optimisations nécessaires. Merci encore pour votre contribution ! Nous sommes désolés d'apprendre que notre produit vous a posé problème. Nous mettons tout en œuvre pour résoudre ce problème rapidement ! N'oubliez pas que vous pouvez contacter notre service client par chat en direct ou par e-mail pour obtenir de l'aide.
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Ben H Ben H
Good quality ladder
5 Steps Painting No Spare Parts
I love the ladder, I had the chance to use a couple times already and it feels pretty strong. The only thing I dont like is that is not wide enough for an adult. I am 6'2 and it is kinda hard for me to use it due to the steps not being wide enough. Other than that I am happy with my purchase
0 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
Deep Deep
Sunguardblinds.ca
5 Steps Painting No Spare Parts
Width of steps are so small that it hurts when you stand on them or go up on ladder
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Luc Bisschops Luc Bisschops
dhr.
5 Steps Metallic Natural Color No Spare Parts
dhr. 2 dhr. 2 dhr. 2
Nice looking ladder, but feels really unstable on hight, also the ladder is damaged, maybe by transport maybe in factory, I am not happy.
4 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
max j max j
multi-purpose folding ladder.
5 Steps Painting No Spare Parts
product is very flimsy. 330 lbs.? hard to believe.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer high-quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.

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