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VEVOR Ozone Generator 36000mg/h Ozone Machine Odor Remover with 0-120min Timer

Customer Reviews for VEVOR Ozone Generator 36000mg/h Ozone Machine Odor Remover with 0-120min Timer

36000 mg/h
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Customer Reviews

4 Out of 5
Based on 802 reviews
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802 Reviews
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Brian Brian
Didn't work
Will not power up in order to work. Yes it is plugged in with power on and timer set. Sta4ted for a few seconds then died. I have had plenty of good Vevor products in the past but this one is not good at all.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Louis Louis
Mr
Received it never got a refund reached out to the company several times, but nobody ever got back to me. It’s stuck somewhere in Customs but I never received it. I wish they could take care of this item for me or send me a new one out would be great.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Leslie Smith Leslie Smith
POS
Have not opened it up yet but if like some the other stuff I have bought from these folk it is a 50/50 chance of the quality !!!!!!!!1 Cheep China SHIT
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
Donald Bennett Donald Bennett
Ozone generator
Did not take the odor off from under my sink
1 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Kevin furrh Kevin furrh
Just a regular joe
Cant write a review about the product i ordered because some idiot in shipping didnt pay attn. to detail thus leaving my apt. Number off of the shipping label . So it never got delivered even though they have my phone number no one bothered to call and ask
1 people found this helpful
Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered.We've checked and seen that the matter was resolved on your latest Ticket. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Jeremiah Gilpin Jeremiah Gilpin
Mr
It began to spark and ark and looked like it caught on fire so I threw it outside. I'm unable to request help with the product as it requires a video and it will not allow the video to upload.
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Joe Joe
Mr.
Product was overwhelming in scent but did nothing for renters smoke smell
1 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Terrance DuBose Terrance DuBose
Absolutely no customer service
Hasn't worked at all no lights no noise.Tried chat email vevor has no phone system.This company is a nightmare to communicate with.Like non existent. Nothing like being ghosted to the 3rd degree after vevor recieves payment.I would rather pay 50% more or go without if I had to buy from vevor.Beware
1 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Kevinstockman Kevinstockman
Mr
They dont say nothing about room must be empty of pets,people,for hours.i have a small house less that 1000 sq ft.i cant arange that in my house leaving it useless to me.Good news they let me keep the product for free.but I cant use it.
1 people found this helpful
Customer Service Reply: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
Roberta Roberta
No information
Item is useless for my needs. It was not made clear that people could not be in the room when item is being used.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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