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VEVOR Portable Car Refrigerator, 12 Volt Car Refrigerator Fridge, 25 L / 26.4 QT Single Zone Portable Freezer, -4℉-68℉ Adjustable Temperature, Compressor Cooler for Home, Outdoor, Camping, RV, Car

Customer Reviews for VEVOR Portable Car Refrigerator, 12 Volt Car Refrigerator Fridge, 25 L / 26.4 QT Single Zone Portable Freezer, -4℉-68℉ Adjustable Temperature, Compressor Cooler for Home, Outdoor, Camping, RV, Car

25L Single Zone & Single Temp

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Darrin Darrin
Owner
Would be nice to see inside dimensions. Customer service sucks. Good luck trying to exchange for one you will be happy with!
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Marcus Marcus
Leider irreführende Beschreibung
40L Dual Zone & Single Temp
Allem voraus, die Kühlbox kühlt echt super, die Verarbeitung ist auch richtig gut, ich würde sie wieder kaufen. Wäre da nicht das kleine oder große ABER: In der Artikel Auswahl kann man „ Einzelne Temperaturregelung für zwei Zonen“ was für mich bedeutet das ich die beiden Zonen getrennt regeln kann also „Einzeln“ aber nein, dafür soll Mann „Zwei Zonen Regelung“ auswählen. Auch nach langem hin und her mit dem Kundenservice kam nur raus das ich die bestellte Ware erhalten habe und das kein reklamations Grund darstellt. Leider wollte die Service Dahme nicht auf mein anliegen eingehen und hat mir immer nur versichert und erklärt das ich das bestellte Produkt erhalten habe. Schade da hätte ich mir mehr Kulanz erhofft, weiß nicht ob ich nochmals bei Vevor bestellen werde…
3 people found this helpful
Customer Service Reply: Hallo! Es tut uns sehr leid, dass Sie mit unserem Kundendienst unzufrieden waren, und wir nehmen Ihr Feedback ernst. Wir werden Ihr Anliegen umgehend an unseren Kundendienst und After-Sales-Teams weiterleiten, um Verbesserungen voranzutreiben. Vielen Dank für Ihr Feedback – Ihr Feedback ist entscheidend, um das Problem zu beheben und uns zu verbessern. Es tut uns leid, dass unser Produkt Ihnen Probleme bereitet hat – wir wissen genau, wie frustrierend eine Fehlfunktion während der Nutzung sein kann. Wir möchten das Problem schnell für Sie lösen!
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giovanni giovanni
vevor 25 L
25L Single Zone & Single Temp
consegnato due giorni dopo la data inserita nell'annuncio, la mia partenza era stata prefissata e legata a biglietti traghetto quindi non ho avuto modo di averlo in tempo, vacanza senza frigo, quindi non ho commenti aggiuntivi se non negativi
1 people found this helpful
Customer Service Reply: Ciao! Apprezziamo molto che tu abbia condiviso la tua esperienza di acquisto con noi. Ci aiuta molto a migliorare. Inoltreremo il tuo feedback al team competente per apportare le ottimizzazioni necessarie. Grazie ancora per il tuo prezioso contributo! Ci dispiace molto che il nostro prodotto ti abbia causato problemi: capiamo perfettamente quanto possa essere frustrante un malfunzionamento durante l'utilizzo. Vogliamo risolvere il problema il prima possibile! Ricorda inoltre che puoi contattare la nostra Live Chat o il nostro servizio clienti via email per ricevere assistenza!
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Frédéric Frédéric
Déçu
25L
FONCTIONNE BIEN mais déçu que chaque compartiment ne soit pas réglable individuellement. ce n est pas mis assez en évidence dans le descriptif le refroidissement du compartiment de droite dépend de la température du compartiment principale. par exemple quand il fait 5degrés dans le compartiment de gauche il fait 15 degrés dans celui de droite. donc on ne conserve des produits à 15degrés. j en ai besoin pour les jours à venir ,je vais donc la garder mais sinon je l aurais retourner
1 people found this helpful
Customer Service Reply: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Cela nous aide énormément à nous améliorer. Nous transmettrons vos commentaires à l'équipe concernée afin d'effectuer les optimisations nécessaires. Merci encore pour votre précieux avis ! Nous sommes désolés d'apprendre que notre produit vous a posé problème. Nous comprenons parfaitement la frustration qu'un dysfonctionnement en cours d'utilisation peut être. N'hésitez pas à nous contacter via notre chat en direct ou notre assistance par e-mail. Nous souhaitons résoudre ce problème rapidement !
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Per Falck Per Falck
Broken and. Not as advertised
40L Dual Zone & Single Temp
It cannot work as advetiesed as 2 colling boks one freeze and a littel cooling not reversed . So not as cooling box both section. It shows it can And recived a broken box . A lot off discussion to get my money back . They try to give you a little discount.
0 people found this helpful
Customer Service Reply: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Jonnie Jonnie
Valt tegen
40L Dual Zone & Single Temp
Dacht dat het kleine vak het vriesvak is. Dit blijkt niet zo te zijn, je kan met de temp van het grote vak de temp van het kleine vak ‘regelen’. Zet je het grote vak op -2 dan word het kleine vak 9 tot 10 graden, vind het jammer. Prijs was goed, en geluid en wartme ook goed. Als ik het kon ruilen dan zou ik dat gedaan hebben.
1 people found this helpful
Customer Service Reply: Hallo! We stellen het enorm op prijs dat u uw winkelervaring met ons deelt. Het helpt ons enorm om onze website te verbeteren. Nogmaals bedankt voor uw waardevolle feedback!
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durque.beatrice@orange.fr durque.beatrice@orange.fr
Câble allume cigare défectueux
70L
Commande reçue en retard avec un câble allume cigare défectueux…messagerie injoignable,pas de sav,pas de téléphone pour le contact…très mécontente !
4 people found this helpful
Customer Service Reply: Bonjour ! Nous sommes sincèrement désolés d'apprendre que vous avez eu une expérience décevante avec notre service après-vente et notre service client. Nous prenons vos commentaires très au sérieux. Nous transmettrons immédiatement vos préoccupations à nos équipes du service client et du service après-vente afin d'améliorer la situation. Merci beaucoup pour votre contribution ; vos commentaires sont essentiels pour nous aider à résoudre ce problème et à améliorer notre service.
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Dissatisfied customer Dissatisfied customer
BUYER
BUYER 1
BYER BEWARE I received this product right on time and with out any signs of damage to the packaging. Looked great! Read the entire direction book. Plugged it in and turned it on and NOTHING... it did not turn on. So I read the directions again. Still did not work. This was the beginning of a hellish journey with this company. They DO NOT HAVE TECH SUPPORT OR A PHONE NUMBER WHERE SOMEONE ANSWERS. I connected with them via chat requesting to talk to someone to be sure I wasn't doing anything wrong. They said they don't do phone support nor did they offer tech support via chat. They asked me to send them Video and Photos of the product. I did that three times and each time I requested return instructions. They still have not provided me with the return instructions. The last email back said they would review this and get back to me in 2 business days. Clearly they don't give a darn about there customers. This is the wave of the future people especially with AI becoming the norm. The only way to stop it is to BOYCOTT companies that don't stand by there products by providing a phone number with a real person. BTW I've done business with this company in the past. They had a phone number and people to talk to in 2023.
3 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Bjarne Ringsborg Bjarne Ringsborg
Not working
Not working  1 Not working  1
The refrigerator is not working
3 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Krzysztof Krzysztof
Kiepska jakość
Lodówka bardzo słabo chłodzi, problem ze zwrotem oraz bardzo kiepska komunikacja z firmą.
3 people found this helpful
Customer Service Reply: Otrzymaliśmy Państwa zgłoszenie dotyczące tego problemu. Nasz zespół obsługi klienta zajmie się Państwa sprawą w ciągu 24 godzin i będzie nadal udzielał pomocy, aż do momentu rozwiązania wszystkich Państwa problemów. Prosimy o śledzenie odpowiedzi na zgłoszenia i powiadomień e-mail.
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