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VEVOR Press Tool and Battery Kit, Press Tool, Electric Pipe Crimping Tool with V15, V22, V28 Jaws, Press Tool Kit with 2pcs 18V 2.0Ah Battery, Fast Charger, and Carrying Case

Customer Reviews for VEVOR Press Tool and Battery Kit, Press Tool, Electric Pipe Crimping Tool with V15, V22, V28 Jaws, Press Tool Kit with 2pcs 18V 2.0Ah Battery, Fast Charger, and Carrying Case

Compact Type EU Standard V-Type (15, 22, 28)
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Customer Reviews

4 Out of 5
Based on 404 reviews
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mc*** mc***
I can’t write a review because I never opened the box
I returned this item because I didn’t get the job that I was going to use this tool on.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, Please, if you need more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Turd Ferguson Turd Ferguson
Buy it on sale
Tool works okay - Only buy it when its on sale though. Regularly listed for almost $700 and then goes on sale for $540. Definitely worth waiting to save that type of investment.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
R.B. R.B.
Schrott
Straight Tube Type EU Standard M-Type (15, 22, 28)
Gekauft habe ich die Presse vor 14 Monate.Benutz habe ich die Presse leider nicht.Hat sich rausgestellt die Maschiene ist Defekt.Nicht 1x Benutzt worden und seit mehr als 1 Woche Versuche ich mit den Support kontakt auszunehmen.Leider sehr Schlechter Support bisher ohne Erfolg.Mir wurde eine Platine angeboten.Mit dieser kann ich nixs anfangen ich bin kein Reperateur.24 Monate Gewährleistung angeblich bisher ohne Erfolg
1 people found this helpful
Customer Service Reply: Wir haben Ihre Anfrage zu diesem Problem erhalten. Unser Kundenservice-Team wird sich innerhalb von 24 Stunden mit Ihnen in Verbindung setzen und Sie unterstützen, bis Ihr Anliegen vollständig geklärt ist. Bitte behalten Sie den Status Ihrer Anfrage und die E-Mail-Benachrichtigungen im Auge.
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Steven mcclure SJM1 CONSTRUCTION Steven mcclure SJM1 CONSTRUCTION
Owner
So far works great but I can't find heads for the pex press . That is what I really got it for . If you can help me out that would be great .
0 people found this helpful
Customer Service Reply: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages."
Andrew flood Andrew flood
Sucker
I bought this tool and it went missing in shipping. The vevor ai customer service bot spun circles with words and it took me almost a month to get a refund. I then bought the same tool off amazon for 100bucks less and it arrived in 3 days. Vevor, good tools, half price, poor service. I do like the tool thou.
1 people found this helpful
Customer Service Reply: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Lavency Lavency
Sertisseuse
Compact Type EU Standard M-Type (15, 22, 28)
Article très fragile et mini presse facile dans les petits endroits
2 people found this helpful
Customer Service Reply: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Cela nous aide énormément à nous améliorer. Nous transmettrons vos commentaires à l'équipe concernée afin d'effectuer les optimisations nécessaires. Merci encore pour votre précieux avis ! Nous sommes désolés d'apprendre que notre produit vous a posé problème. Nous comprenons parfaitement la frustration qu'un dysfonctionnement en cours d'utilisation peut être. N'hésitez pas à nous contacter via notre chat en direct ou notre assistance par e-mail. Nous souhaitons résoudre ce problème rapidement !
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Roman Roman
Не работает поворот на 360 градусов
Straight Tube Type EU Standard V-Type (15, 22, 28)
Прошу счёт на оборудование 3 дня никто не отвечает. На вид пресс для труб выглядит очень дёшево особенно зарядка для аккумуляторов. Дальше посмотрим насколько надёжный.
10 people found this helpful
Customer Service Reply: Hallo, unser Kundendienstteam bearbeitet Ihr Produktproblem. Die Arbeitsauftrags-ID der E-Mail lautet 1732775521181. Bitte seien Sie versichert, dass unser Kundendienstteam Ihnen auf jeden Fall eine zufriedenstellende Lösung bieten wird Nehmen Sie gerne Kontakt mit uns auf. Vielen Dank für Ihr Verständnis und Ihre Unterstützung.
Dan Dan
very disappointed with both the VEVOR press tool and their customer service.
Compact Type EU Standard V-Type (15, 22, 28)
I am very disappointed with both the VEVOR press tool and their customer service. I purchased the press tool expecting reliable and safe crimps for plumbing work, but I quickly lost confidence in the tool. The crimps do not feel consistently mechanically locked and I do not trust the reliability of every connection it makes. I contacted VEVOR multiple times requesting support and a return, but instead of getting a proper solution, I keep receiving the same response saying they will “get back to me.” My emails are not being properly answered and the issue is not being resolved. This is a serious concern because plumbing press tools are supposed to create safe and reliable connections. When you cannot fully trust the tool, it becomes a major problem. At this point, I am considering escalating the case through PayPal because I am not satisfied with the product or the support experience. Very frustrating experience overall.
6 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Joshua Barger Joshua Barger
Owner
Owner 1
Does NOT work with PEX with the jaws they provide. They do NOT offer the jaws for PEX. Do NOT buy if using PEX
14 people found this helpful
Hugo Senteno Hugo Senteno
plumber
I order a jaws for this press tool and they sent ones so big that doesn't fit in this press tool and you guys don't accept returns.
1 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."

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