Customer Reviews for VEVOR Press Tool and Battery Kit, Press Tool, Electric Pipe Crimping Tool with V15, V22, V28 Jaws, Press Tool Kit with 2pcs 18V 2.0Ah Battery, Fast Charger, and Carrying Case

Do not buy any vevor products. They do not have any customer support. If you need any parts for the product you buy from them they will not find a parts for the product you buy from them. Go figure.

Stopped working after 4th use doesn’t work waste of money

This thing is garbage the LEDs prevents the machine from working properly whoever invented this should go back to the drawing board and examine his brains because I could have done a better job and designing this machine

Incompatibilité avec les mâchoires standard, et impossible de les acheter séparément. J'ai laissé plusieurs messages et mails laissé sans réponses. À éviter car condamné aux 3 mâchoires livrées avec la machine.

Tool works as designed. Custumer Service POOR at best. I asked to purchase an additional jaw with dies for Pex Copper Ring pressing, which they offer in a differant kit. I was not able to contact them by phone,due to no number available. After 7 custumer service email tickets, too which they stated they were working on it. The final 2 emails contained links to Alibabo.com telling me to contact there custumer service department, which was just as bad as Vevor Dear customer, Thank you for your email. We apologize, but we do not carry this PEX clamp for sale. Why will you not sell me the jaw with the 2 additional dies? They are offered in another kit.(VEVOR Cordless Mini Press Tool, 18V Electric Pipe Crimping Tool for 1/2", 3/4", 1" PEX Pipe Copper Rings, PEX Press Tool Kit with 2pcs Battery, Fast Charger & Carrying Case - Meet ASTM F1807 Standard) Why should I be forced to purchase another kit ? I don't need another battery press tool,batteries, battery charger or case. You are forcing me to purchase from your other LARGE competors (Milwaukee & Ridgid). I'am tring to resolve this issue before I leave a very negitive review for poor custumer support. Dear customer, Thank you very much for your patience. Please refer to the purchase link: https://www.alibaba.com/product-detail/Jaws-for-Plumbing-Tool-Crimping-Jaws_1600974896058.html?spm=a2747.product_manager.0.0.73c871d25Ot5iG The link is not for the requested item. The link is for a Pro Press jaw. I am requesting a jaw with dies for Pex crimp. Again why can't I purchase it from you.(VEVOR Cordless Mini Press Tool, 18V Electric Pipe Crimping Tool for 1/2", 3/4", 1" PEX Pipe Copper Rings) You have it in another kit on your web site.( As shown/attached in the previous requests) . The attached file is from the link you send me Dear customer, We are sorry for any inconvenience caused to you. We are sorry for the bad shopping experience. We have received your feedback and we will continue to follow up on your issue and provide you with a new solution. Please wait patiently for 48 hours. Dear customer， Thank you for your inquiry. Please contact the store's customer service through the link to inquire about your needs. Please refer to the purchase link: https://www.alibaba.com/product-detail/Jaws-for-Plumbing-Tool-Crimping-Jaws_1600974896058.html?spm=a2747.product_manager.0.0.73c871d25Ot5iG

Broken after 121 crimps. Abhorrent warranty service. First impression, good weight, sturdy and crimped no better or worse than my Novopress ACO102. A touch slower, but nothing to write home about. For the two batteries and 3 jaws as part of the purchase, the price is absolutely right. Until of course it decided to leak hydraulic fluid down the handle and stop pressing after 121 crimps. Submitted a warranty claim, assuming I would either send my machine off for repair or a new one would be sent. No. Without looking at it, still in my possession, it was diagnosed as a hydraulic cylinder issue. How was this diagnosis made? Must be Magic. A new hydraulic cylinder oil cup was mailed to me with video instructions on how to replace it myself. I was also told to purchase special hydraulic fluid that is only sold in 5 gallon drums. Of course, that aside, with just about any other tool manufacturer on the planet, myself opening the unit, removing the control board, dismantling the cylinder and refitting the oil cup, would clearly void the warranty. Not with Vevor. Obviously the warranty does not matter and they have no intention of servicing their tools. Stay far away from this I’m afraid, I can safely warn you that when your tool breaks, you own a $600 paperweight.

Let me start with saying this company is Fraud and you will lose money if you buy from them. I bought over 10k worth of products and now they don’t care or provide service. In this particular item I bought it for PEX tubing and it doesn’t work for PEX. Description is clearly saying that it is for PEX and copper, now they responded my complaint after a week saying I need to buy new Jaws and I am ready to buy but they can’t tell me which one because they don’t have it. As per their return policy I can return within 30 days and requested return within 30 days but they haven’t responded yet on return and now my 30 days are over. Fraudulently they waited for 30 days to get over. Now my over $1000 tool is useless and I lost $1000. I will never buy VEVOR product again neither recommend to buy one unless you buying from single use and want to waste your money.

I would love to actually know how this product works, but it was never delivered. I asked for that to be resent and instead was issued a refund. I ordered 3 things at the same time. When was delivered to Houston Texas? And I live in Alaska, one was marked undeliverable. But the two diesel heaters showed up on my front porch. With no issues, so I have no idea what happened there.

way to heavy for everyday use case is almost 2ft big x 2ft 100lbs with attachments need subcompact the weight aint worth the savings