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VEVOR Replacement Filter for Tower Fan, Multi-Layers Air Purifier Filter Replacement with High-Density HEPA and Activated Carbon, ideal for Capturing Pollen, Pet Hairs, Smokes and Harmful Odors

Customer Reviews for VEVOR Replacement Filter for Tower Fan, Multi-Layers Air Purifier Filter Replacement with High-Density HEPA and Activated Carbon, ideal for Capturing Pollen, Pet Hairs, Smokes and Harmful Odors

Filters 12.7 cm

Customer Reviews

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79 Reviews
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hjjetta hjjetta
Not worth it
The fan stopped working after 13 months. I plug it in and it doesn't turn on.
1 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
StayinCool StayinCool
Mediocre
The lights cannot be turned off completely, so even at night, you will have the power LED staying lit. The unit is rather clunky and makes noise, even brand new. Could not successfully return to VEVOR, they only offered a partial refund. They succeded in dragging out the process 2 weeks to wear me down enough.
0 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Berbra Berbra
Ventilateur
Bladeless Tower Fan DC 105cm
Très desçu du ventilateur pas assez puissant
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Tony Tony
Fonctionne mais bruyant
Le ventilateur fonctionne,mais c'est bruyant a haute vitesse, de plus parfois il se met à sifflé et siller , un produit qualité vevor , cheap 🤷🏼‍♂️
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Katie Katie
Nice fan, bad remote
Fan works well, remote stopped connecting after one week, despite battery changes.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
gerald.talvat gerald.talvat
Parfait sauf ke filtre
Bladeless Tower Fan DC 105cm
Juste un détail, impossible de trouver un filtre de rechange
0 people found this helpful
Tunde Tunde
Mr
It DOES NOT blow cool air as advertised.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Sandman Sandman
Returning
Too loud and there’s no way to set the temperature. You can only adjust the temp by selecting 1-3 on the heat side and 1-8 on the cool side. I would much rather to be able to set it to a temp such as 73 degrees so that it won’t sit and run continuously.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
LB LB
Not worth the trouble
Not worth the trouble  1
Fan worked fine for just over a month then started making a loud whistling sound and flashed error message. I filed a support issue with Vevor and they told me that I should seek professional assistance to fix the issue and would compensate me $20. They would not honor their 12 month warranty because they don’t offer on site support and would not offer a replacement because “their warehouse is too far”. I filed a dispute for false description with my bank and not surprisingly I was offered a replacement the next day but no guarantee it would be a working appliance or that they would honor a warranty for that one either. Save yourself the time and headache.
2 people found this helpful
Customer Service Reply: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.

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